Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Old one
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to wait a bit to get this fridge. It has been a nice added additions. I like the hidden handles but visiting relatives said they would have preferred had preferred something to grab
I would recommend this to a friendRated 5 out of 5 stars
Delivery person did great job connecting water
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the speed and quality of work done. But the review process leaves a lot to do desired. Why did it reject my review with a message that it must be at least 50 characters in length, so I rambled on to meet your minimum requirement.
I would recommend this to a friendRated 5 out of 5 stars
Best freezer ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The concept of having a freezer/refrigerator intrigued me. I bought the freezer and loved it so much, I want to buy two more so I can place them side by side. I
I would recommend this to a friendRated 5 out of 5 stars
Very good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the service men were very nice and courteous, before bringing it it into the hose they had me come out and inspect the unit. Also before bringing it in they walked through and measured to make sure everything was going to go well
I would recommend this to a friendRated 5 out of 5 stars
Awesome work!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love working with Best Buy because they stand by their products and instillation. They were so helpful and nice throughout the process
I would recommend this to a friendRated 4 out of 5 stars
I am sure it would have been great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker could not be hooked up due to outdated water source connection. Therefore, refrigerator was just plugged in.
I would recommend this to a friendRated 5 out of 5 stars
Quick and painless installation
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was so quick and painless for the delivery men to bring my new fridge in and set it up. It was stress free and a pleasure to get my new fridge in place and running in minutes.
I would recommend this to a friendRated 5 out of 5 stars
Samsung Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they arrived early and removed the old fridge and had the new one in and hooked up in no time both very helpful with the wisdoms i had thank you
I would recommend this to a friendRated 5 out of 5 stars
Good job and workers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People came on time, handled everything carefully, explained everything, and where polite and courteous.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Team Refrigerator Install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Team did a great job with Refrigerator Install and providing an easy walk-through of the features.
I would recommend this to a friendRated 4 out of 5 stars
They did the job
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They arrived on the day they claimed they were going to.
I would recommend this to a friendRated 5 out of 5 stars
New refrigerator install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys did a great job. Hauled old unit away and installed new one. They took care with moving through doorways and damaged nothing- that wouldn't have been the case if I made it a DIY.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery men were excellent! They were quick, neat and did a wonderful job installing our new refrigerator. They went above and beyond our expectations!
I would recommend this to a friendRated 4 out of 5 stars
freezer hook up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent delivery people. very professional and courteous
I would recommend this to a friendRated 5 out of 5 stars
Acc2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In general Samsung products verified to be very good The accessory and installation with support is always good with so many items purchased
I would recommend this to a friendRated 5 out of 5 stars
Professional
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was professionally done excellent customer service
I would recommend this to a friendRated 5 out of 5 stars
Efficient service as scheduled.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All went smoothly with the delivery. They called shortly before arriving and efficiently removed my old refrigerator and moved in the new one.
I would recommend this to a friendRated 5 out of 5 stars
Good install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very professional install. The appointment was changed but the installer came on the original date.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator installation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very courteous and professional. They did a great job in a very timely manner.
I would recommend this to a friendRated 5 out of 5 stars
Great delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers spoke primarily Spanish but that was no problem at all. They were very careful with the new refrigerator so as not to damage anything. They really knew what they were doing.
I would recommend this to a friend