Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Delivering and installing our refrigerator.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Geek squad was outstanding! They were friendly, professional, and very efficient. Thanks so much!
I would recommend this to a friendRated 5 out of 5 stars
Fast installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were very professional and had no problems connecting to my existing waterline.
I would recommend this to a friendRated 3 out of 5 stars
Reality of living remotely
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.schedule and service was a bit of a pain but expected in Alaska
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Frig. in the world...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, Man, my Wife and I just can't get enough of our Frig. We are in it all the time. It's fun. We connected it to our Samsung home and we knw when someone is in the Frig. lol... :)
I would recommend this to a friendRated 4 out of 5 stars
Instalación de Nevera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buen artículo e instalación del mismo. Gracias !!!
I would recommend this to a friendRated 5 out of 5 stars
Gary
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install team did a great job. They made everything seem so easy with the diversity that had to be done to get the appliances in.
I would recommend this to a friendRated 5 out of 5 stars
They are very professional.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did amazing job. The refrigerator was not possible to take it upstairs but they made it possible for us and very easy professionally they took it to the second floor in the kitchen.
I would recommend this to a friendRated 5 out of 5 stars
Samsung Refridgerator installer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Darwin Ramos was our installer. He was efficient, knowledgeable, and very friendly.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Customer Service!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The process of having my appliance delivered and installed was easy and the staff doing the install went a step further to ensure I understood what they had done and how to use the product. Best Buy did NOT fail on this!!!
I would recommend this to a friendRated 4 out of 5 stars
we hooked it up ourselves
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to do and the kit they recommended included everything we needed for the existing water source.
I would recommend this to a friendRated 4 out of 5 stars
We can put ‘em on ice now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that installed it did a very good job. Not perfect, but I wasn’t expecting perfection.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers knew exactly what they were doing and weere very professional.
I would recommend this to a friendRated 5 out of 5 stars
Great Team
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team was very professional. They know what they’re doing. Installed very quick and they showed me the features of my new refrigerator.
I would recommend this to a friendRated 5 out of 5 stars
Great Service!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super convenient addition to the installation service.
I would recommend this to a friendRated 5 out of 5 stars
Great team
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great people who did install. They showed me how to uss product and took care of house while installing
I would recommend this to a friendRated 5 out of 5 stars
Fridge installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good installation process. The Whirlpool brand is the best for our needs.
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time they brought me the fridge it was with a lot of grease spot. After that, the second time It was nice and clean.
I would recommend this to a friendRated 5 out of 5 stars
Faulty Fridge Replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung Fridge was not dispensing water. It was replaced with new one immediately. Good job Bestbuy
I would recommend this to a friendRated 5 out of 5 stars
Good Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were courteous, on time, and installed the appliances correctly.
I would recommend this to a friendRated 5 out of 5 stars
INSIGNIA FREEZER/REFRIG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT 2ND FREEZER FOR OUR HOUSE. NEEDED TO REPLACE THE ONE I HAD AND THIS WAS A GOOD CHOICE. AT LEAST I AN SHOP AND BUY FREEZER ITEMS AND NOW KNOW I HAVE THE SPACE TO KEEP THEM.
I would recommend this to a friend