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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 679 Showing 13,561-13,580 of 27,392 reviews
  • Rated 5 out of 5 stars

    Easy Peasy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecting to the existing water supply with their high quality coil was a piece of cake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Easy Installation Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick & easy. I even had to run upstairs to tend to a small emergency and the gentleman took care of everything, asked if I had any questions and saw himself out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was able to install my stove and fridge but they did not remove a shelf rack on wall where refrigerator was going to be. They put the refrigerator and made an indent about 12" long on it. Afterwards, they did advise the rack needed to be removed but the indent was already on the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and its functions fully explained. We didn't need the install kit so my account was credited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and efficient with the installation and haul away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Only thing that was frustrating... first one delivered (after waiting 6 weeks) with dent in door... had to wait another 2 months to get new door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase of the Whirlpool French Door Bottom Mount Refrigerator. Best Buy did an excellent job with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great capacity for a big family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family member is 6. I was looking for the biggest one for a big family. This capacity is big enough, especially the middle space which I like is convertible fridge to freeger. I highly recommend to my friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and professional delivery. No complains it was smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was quick and painless. They were both professional and knowledgeable. Install was earlier than estimate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good service. It will make the process of buying a new fridge a lot easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with my new refrigerator. Love GE appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like it is supposed too. Not much else to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service at its' best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had very courteous and knowledgeable service. They explained to me the things I needed to know. I am really pleased.SS S

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the price point. would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did excellent job...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job installing the refrigerator. This was obviously not the first one they have done. They were very careful, courteous, knowledgeable and did a good job of walking us through the control adjustments.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people were in a hurry and didn't carefully check to make sure all the inside shelves were attached properly. One of the shelves won't stay in place The item itself is cheaply made on the inside.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pay for the install, don’t do it yourself!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always do the install. If there is a failure, it’s on them and not me. Makes the most sense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Insignia refrigerator has everything I was looking for, the features are great, very pleased with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great but I am still waiting on my $159.99 credit that your Best Buy company owes me when the delivery men broke my out side glass on my outside light

    I would recommend this to a friend