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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 682 Showing 13,621-13,640 of 27,392 reviews
  • Rated 4 out of 5 stars

    Hooked up ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install and hook up of ice maker was pretty fast, once it was actually oredered and arrived at a later date than the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super service. Very knowledgeable and organized. Cleaned up and left everything looking great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and punctuality. They showed up on time and was quick and clean. Very nice guy's and made sure we're happy with the installation before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrig lower compartment doesn't cool but there was no problem with them delivering a replacement at no cost. That's life?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was seamless & the installation crew was very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must if you want the Best Buy product back up. Yet, the quality of the hose and understanding that the 10 year old one this replaced (will fail at some time) it is low cost insurance from a major leak.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 2 out of 5 stars

    Refrigerator installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to our refrigerator not being delivered on scheduled day due to delivery associates, in order to receive it as soon as possible which was a week later we did the installation ourselves, which was quick, easy, a crescent wrench is the only tool needed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery of refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery went so smoothly and the guys were great. Our kitchen is pretty tight and they did a great job. Would recommend delivery even if you don’t really need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Removing old fridge install new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went smoothly came about time I expected them to come no issues taking old fridge out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys were very professional and went above and beyond to get the fridge through the door’s tight space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer and Dryer Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-man crew did a great job of carefully and expeditiously removing and hauling out the existing washer and dryer followed and setting up and installing the new washer and dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service great delivery guys very considerate to Covid restrictions

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    save yourself some time and energy and let a profession just get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from our guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys showed up early and installed our fridge super quick. They took care not to scratch anything and cleaned up after themselves. That’s about all I can ask for with a delivery and installation service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and excellent repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a refrigerator water and ice maker not being installed correctly (really not installed when it should have been) the Geek Squad was able to do the installation quickly and it worked right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and Install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was fast efficient on time and very professional. They took care navigating my home and were cery cautious with the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation well done - no scratch or dent. Fixed water line as well. Quick and good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient installation team

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team arrived on time, unpacked the refrigerator, set it up, and gave a brief tutorial on use. The BestBuy installers were professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase my appliances at Best buy. Besides the 18 months no interest their delivery is top notch. The delivery guys are polite and careful when delivering my new appliances and removing my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stand back and watch the magic begin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My personal opinion is to let best buy geek squad or their designated people take care of your entire order from beginning to end.

    I would recommend this to a friend