4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 683 Showing 13,641-13,660 of 27,392 reviews
  • Rated 5 out of 5 stars

    Good Delivery Team

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivery team was very professional and ensured unit was functioning properly. Called and arrived on time.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    I do not recommend it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this refrigerator. Ever since I bought it, it had issues. Initially it made some noise so i lowered the temp and the problem was solved. However the food would spoil quick due to the temp. I didnt mind it much since this was my secondary refrigerator. Today, it has been a year n 10 days since I bought it and its already damaged. Waste of money. The food in the freezer is over frozen. Has ice every where n the food in the bottom is completely spoiled. Its makin a weird noise and since its a year old, I am out of luck. I spend 600 dollars n didnt last past a year. I highly recommend u spend the extra 200 or so in another refrigerator rather than one that wont last u a year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars Highly Recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth seamless delivery. Our delivery team was punctual, courteous, and respectful of our property. Best delivery experience ever!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does a great job with the Refrigerator Installation services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy stands behind your purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed repair help from Best Buy with my recent refrigerator purchase. They were great and took care of the problem with one visit quite pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from Best Buy delivery.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation were excellent. The guys did a good job. No damage to the fridge nor to the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator deliver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was done on time, the delivery staff were careful with bringing in the refrigerator. They remove our old refrigerator. They were professional and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation was performed with safe work practices as pertains to covid-19 policies. Existing water line was plugged up. Installer cleared line and finished install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On 7/28/23 The installers for the refrigerator were great! Very helpful and communicative..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased LG Microwave and refrigerator few weeks ago. Installers were very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install and delivery were so well done, so professional and on time with no problems! the technicians were fantastic! thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you already have a fridge with water hooked up then this is the service to buy when replacing your Refridgerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had several appliances delivered over a couple day period and the workers were respectful, timely, and careful to avoid causing any damage to our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick and efficient! Wore masks for safety and cleaned up behind themselves! Best of all it was delivered when they said it would be!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water hookup.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection was made quickly and efficiently. Installers arrived as scheduled and went straight to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issue at all

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service the delivery guys provided they where so polite and professional The ones before them where horrible and left me with a leaking fridge wich was so stressful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product met my expectation. Installation service was outstanding. Installer was cordial, knowledgeable and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Identified the problem quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker had a malfunction with the heater coil that melted some critical components. Tech was great in identifying issue and helping in secure replacement fridge. Relatively easy process with the help of tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must add extra insurance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must always add extra insurance to your appliances. Especially if it is a refrigerator. Do not regret not having this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install crew

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install team services. Quick and were very quiet about installing the new fridge and removing the old one to not disturb the little one sleeping.

    I would recommend this to a friend