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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 686 Showing 13,701-13,720 of 27,392 reviews
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very polite and knowledgeable people! The guys were very polite and demonstrated care when handling the product.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 1 out of 5 stars

    Totaly dissapointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWFUL. They didn't bother to level the doors or the refrigerator. They were in a big rush to get to the next appointment. We were unhappy with fridge because of doors not being level, and started the return process. Meanwhile, they didn't leave the proper manuals. It is easy to level to doors per the manual that I found on line. Now I'm trying to cancel the exchange/delivery, but I'm getting put on hold and I'm fed up. There's no way I can do this that's evident on your web site. I'm not going to sit on hold in telephone jail any longer. Please cancel the exchange or you will not find us home tomorrow. This is one of the worst experiences I have ever had in buying an appliance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery well scheduled. Updates and calls were great. Delivery did include moving old fridge into garage. I arrived all done that evening and old fridge did have some dings and nothing had been mentioned

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No special installation needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had everything ready for them to place my refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install crew showed up on-time, was quick, polite and made everything very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd time is the charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st attempt to deliver they went to wrong house. 2nd attempt they broke the connection from water line to refrigerator. 3rd attempt successful, after following instructions from 2nd attempt. Nice guys though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dbldoor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doors do not stay open to the degree of my opening they go all the way to the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was very nice, careful and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good delivery guys friendly and much faster I recommend for all around the country

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tools

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys we’re knowledgeable and very helpful and careful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge set-up was fast and done carefully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge was placed in my garage and set up fast. No dings or scratches and the guys gave it a wipe down before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fine job. They were on time and very polite and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jcambell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install crew were great!!!They notified me when they were coming, they were very friendly, informative & careful to keep the doors closed to the cold.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Fridge water line hook uo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was as fine. They wouldn’t connect the water line because it attached to a plastic line (would’ve been nice to know).... although the hardware they left did so I did it myself. Less than 10 minutes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love their work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and careful work maneuvering in our small spaces. Lovely installation guys, thoughtful, and thorough. Very simple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New kitchen appliance hardware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with older homes and new appliances the old hardware needs updated and this product served that purpose exactly. Fit perfectly and will last a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rental refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set the appointment for a time that worked for my schedule and installed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and installation. Delivery men was quick, explained how to change from freezer to refrigerator and setting it up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall, I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is good looking, buy there isn't enough space for tall items like milk and juice. However, the most thing that I am displeased with is the handle came off the door of the freezer compartment. I'm looking forward for the repair or replacement of this door handle. When this is fixed, I hope to enjoy this refrigerator for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery specialists hooked up my water hose. Very careful and respectful of my home and property. No leaks from the connections and they made sure the hose didn’t kink when they put the fridge back.

    I would recommend this to a friend