Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Freezer install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer is working fine. Installation was done at the promised with no issues. Well done!
I would recommend this to a friendRated 5 out of 5 stars
Great work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was great. I was most impressed. I’m a bit OCD and almost always have issues with work done in my home. THANK YOU for a job well done
I would recommend this to a friendRated 5 out of 5 stars
Install of my SamSung Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 techs came in to my home to install the new Samsung Black Stainless Steel Fridge and he took out my copper water line and he installed a stainless Steel water hose to make sure that there is no water leak.....Great Job
I would recommend this to a friendRated 5 out of 5 stars
better than doing it yourself
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were great very friendly and respectful of our property would use again
I would recommend this to a friendRated 4 out of 5 stars
Installation services= Poor
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They had a very hard time figuring out what to do, and even scratched the first one
No, I would not recommend this to a friendRated 5 out of 5 stars
Over whelmed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though the one of the items I wanted wasn't in stock I was able to have it delivered to my home the next day. The items I purchased were exactly what I wanted.
I would recommend this to a friendRated 5 out of 5 stars
Great pros
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The company that supports Pacific Appliance delivery are great! On time, fast and professional! They were patient with us asking questions n practiced covid safety
I would recommend this to a friendRated 5 out of 5 stars
Very convenient
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All appliances purchased from Best Buy that have a bit complicated installation were installed by professionals from Best Buy. Great service, flawless installation process.
I would recommend this to a friendRated 4 out of 5 stars
Nice job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a good job. Nice and friendly. On time. Would recommend
I would recommend this to a friendRated 5 out of 5 stars
Great choice for a relatively small space.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No noise and the temperatures are what they should be.
I would recommend this to a friendRated 5 out of 5 stars
Awesome job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job to the men that brought my fridge in. They were fast and very helpful!
I would recommend this to a friendRated 3 out of 5 stars
Heier fridge delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was on time and it worked out. It was a little rushed, not a lot of communication with the client (us) to the point that when they opened the box they broke a piece which, luckily, they have been able to fix. Maybe just 5 minutes more would have made a whole difference in the feeling. Overall, it worked
I would recommend this to a friendRated 4 out of 5 stars
No installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did not bother to install it, the product was left in the middle of the living room.
I would recommend this to a friendRated 4 out of 5 stars
OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok service! It was a quick and on-time installation!
I would recommend this to a friendRated 4 out of 5 stars
Installation of ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took 3 try's to get our ice maker to work. However all of the Best Buy guys were very nice and accommodating to our concerns.
I would recommend this to a friendRated 3 out of 5 stars
Freezer delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer installation not a refrigerator. Nothing for them to hook up. Had to direct them all the way. Told me it would never fit and wan't to give up. Old freezer came out without a hitch once I had them turn it sidewise. New freezer fit like a glove. Delivery people need a bit more training.
I would recommend this to a friendRated 5 out of 5 stars
Install a snap
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installatuon was a snap. Install team was great tonwork with. Wish all were like them.
I would recommend this to a friendRated 5 out of 5 stars
Great problem solving at the Santee Store
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good customer service. The casher at the return counter was great in solving my issue. and the guy on the floor was also good and helping solve the problem.
I would recommend this to a friendRated 5 out of 5 stars
Professional service.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Timely, professional and very knowledgeable. Was in and out in a quick amount of time.
I would recommend this to a friendRated 5 out of 5 stars
Frig Delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent home delivery experience. Considerate and professional.
I would recommend this to a friend