Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Friendly, Courteous and Professional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers did a great job. They were careful about not damaging the walls or floors, Informative on features and cleaned up after themselves.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy installation is a good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great installation service for my fridge, oven and microwave. The installers were very careful and did a good job in explaining the products to us.
I would recommend this to a friendRated 4 out of 5 stars
Worked with modification.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This worked fine after modification. We have an R/O system and the fittings didn’t match. Needed a plumber to come fix it.
I would recommend this to a friendRated 5 out of 5 stars
Awesome guys
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We moved the old refrigerator.. They took off our front door for us and everything. We have new floors and they were extremely careful and total cleanup
I would recommend this to a friendRated 5 out of 5 stars
Upright 17.0 cu ft freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service and item i needed badly was available at Kapolei. Sales and delivery people were kind and helpful. Mahalo!
I would recommend this to a friendRated 5 out of 5 stars
Very happy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and courteous installation. Very professional and very clean. Always great service from Best Buy. Never have been disappointed
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator, no weird noises at all like many earlier customers stated it makes. Great delivery men!!! Also they were on time with delivery.
I would recommend this to a friendRated 5 out of 5 stars
"Shop Best Buy for the over all Best Buy"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just Fantastic! Best Buy Always delivers & never leaves until everything is installed & in its place.....can't go wrong with Best Buy....
I would recommend this to a friendRated 4 out of 5 stars
Delivery and install men were great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The waterline didn't fit our existing line at home, but the delivery guys were super nice and gave good advice.
I would recommend this to a friendRated 5 out of 5 stars
Installation of refridgerator.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The persons who installed our refrigerator did an excellent job of putting the existing water line to the new fridge. There was no problem. All I had to do was turn the water on to the ice maker.
I would recommend this to a friendRated 5 out of 5 stars
Effecient delivery and on time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery people that set up the refrigerator were polite, efficient and they arrived on time They hooked up the water supply without any problems.
I would recommend this to a friendRated 5 out of 5 stars
Job well done!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery of the new refrigerator and the removal of the old one was very professionally done. I can't praise the delivery people highly enough. Job well done!!!
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy the hose, hook up is included. It's worth it im case you need to shut off the water main (like we had to because my inside valves would not turn off completely. They're fast and efficient.
I would recommend this to a friendRated 5 out of 5 stars
Mr.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a wonderful purchase. Pleased with the support.
I would recommend this to a friendRated 5 out of 5 stars
Great installation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great work done here. Professional installers, looked at the spot before getting the freezer in. Everything fitted perfectly.
I would recommend this to a friendRated 5 out of 5 stars
Great installers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very nice and did a great job. I’m very happy I decided to get it installed instead of doing it myself. They even cleaned up when they were done!
I would recommend this to a friendRated 5 out of 5 stars
I am always able to get the delivery when I want
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The store is accommodating and flexible. I am always able to get the delivery when I want it.
I would recommend this to a friendRated 3 out of 5 stars
Poor service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were on time but that was about the only positive. Unprofessional to say the least. Not only did they scratch up the side of my new fridge during installation, they also left all of the plastic coverings on for me to remove. Not to mention that they didn’t go over a single thing about the functions of the fridge. Pleased with the new appliance but not the delivery men.
No, I would not recommend this to a friendRated 5 out of 5 stars
Courteous installers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two gentlemen who installed fridge were very courteous and helpful. Plugged it in and leveled it. Working fine.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were friendly, communicative, professional, and knowledgable. I will certainly recommend BB delivery to all who ask.
I would recommend this to a friend