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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 731 Showing 14,601-14,620 of 27,392 reviews
  • Rated 5 out of 5 stars

    Home maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use compared to other tools I gave around the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation team were the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have asked for a better experience when receiving a new appliance. Experienced and knowledgeable installers. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insigna refridgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the I Insignia refridgerator for 1 month. It is a nice refridgerator, very quiet. The stainless steel door doesn't smudge and is easily cleaned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation by Best Buy employees was professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, would buy again. Customer service great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Samsung fridge(4 door flex)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy technician did amazing job on installing my valuable fridge. They gave me few tips and advise and I am following it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator/freezer runs as expected. The nice feature is knowing we hat the temperature is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase an appliance without installation because it saves time and ensures that it’s done correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer Ge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people were fantastic. They were very prompt and quick withthe set up and delivery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor service .. first they said they couldn’t install because I didn’t have the right hose, I had to point out on my receipt that the hose was included in the service .. so they went to the truck and got it. They dinged one of the fridge doors because they pushes the fridge too far back past the counter . This is a counter depth fridge, it suppose to be installed just little forward of the counter, to allow for food to open and close... hello!!! I’m not sure if it’s leveled as they did not have a level to check with .. so disappointing . The Fridge is great though.. don’t get the service .. call a handy man if you can’t do it yourself .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and the installers were friendly and helpful. Considering it was free with purchase of the refrigerator hose, it was a great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation crew, professional while being friendly. They completed the task in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toltec

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so glad i bought the yearly subscription. It warranties everything that i buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys installed my new fridge and cable. Great job on the install and cleaned up everything. Removed old fridge and all the plastic, boxes etc. Very clean and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my fridge in quick short period of time and they explained me everything about the installation and how it would work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Smooth Operation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire process from choosing the item to having it delivered and installed was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem with the water line is the delivery men would NOT hook it up. I had to pay my plumber $81 to hook it up and I am not pleased with this! Best Buy delivery men should have done this!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    they were willing...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was part of my LG fridge order...the deliverymen wanted to hook up the water line, but like doing things myself...i still tipped them anyway...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and quick setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys came in, talked to me about placement, unboxed the fridge outside and moved it in with no issue. also helped level the fridge so it's not wobbly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent install, fast, efficient. on time, gave good information on product..

    I would recommend this to a friend