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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 734 Showing 14,661-14,680 of 27,392 reviews
  • Rated 5 out of 5 stars

    2nd time is a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd team that work for Best Buy were great. The 1st which were a third-party delivery did not seem to know what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with adding refrigerator and connecting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went extremely well. The installers were very courteous and thorough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made our lives easier to have someone install for us. The team they sent here were great. Very polite and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guy was awesome. Forgot his name but he took care of my freezer like that is his appliance. Every delivery guy should learn from him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, courteous and quick. Cannot say enough good things about this installation team. They delivered on time and were very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service of and installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installatiom was good, and pick of old appliances no problems

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers said they dont install them that i would have to get someone else to hook it up ! So needless to say i had someone else come in and hooked my old line up. Im taking this one back for a refund.i hope the geek aquad does better than the installers. If it tears up. Because i bought the ext. Warranty the product i dont know about but the installers were not up to par.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice experience

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys gif if in and installed no issues. Very tight space and they made it work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation team was excellent, kind and worked quickly. They answered questions and were glad to help in any way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service person who installed the refrigerator was great! He was on time, courteous, quick and even had a good sense of humor :).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s such a great value to have the ability to hire Best Buy and their team to install appliances for you! I wouldn’t have done it any other way!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Instalation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work they were in and out perfect communication with the costumers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work by the installers!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing work by the installation team.. they arrived early and took care of all the requests i had! thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys setup the refrigerator in no time. I did not need water or ice hookup so it was pretty quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were excellent and hooked up refrigerator in a timely manner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service men were polite and covid correct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service men did the job as they were suppose to. Plus they were very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation and delivery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they delivered and moved it where has to be the freezer and took all boxes back. Nice and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good free service i mean you can do it yourself in a couple of minutes but hey you know people are lazy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amzing service great fridge. I highly recommend best buy and their products

    I would recommend this to a friend