Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth installation process. Had to wait on back order but scheduled installation was timely, installers were nice and cleaned up after themselves.
I would recommend this to a friendRated 5 out of 5 stars
Great Ipods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another great product by Apple. Best Buy had a great deal. I bought some for my daughter and she liked them so much I bought some for me.
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were professional and worked hard to get the large old fridge out and set the new one up quickly for me.
I would recommend this to a friendRated 5 out of 5 stars
Excellent delivery service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent delivery service. They took utmost care in placing new fridge to location of my choice. Also cleaned up any packaging materials.
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable and Efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers really knew what they were doing and proceeded to complete the installation with great efficiency.
I would recommend this to a friendRated 5 out of 5 stars
Impressively Fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team was swift and incredibly professional, never seen a pair of dudes handle such a big bulky item as effortless as the Best Buy delivery team from Brownsville.
I would recommend this to a friendRated 5 out of 5 stars
Lindsay13
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation guys were amazing!!! Extremely helpful and gave me good advice on the refrigerator.
I would recommend this to a friendRated 5 out of 5 stars
Great Employees
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two delivery personnel were professional, friendly and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Great setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected new fridge to existing line with no issues. They did suggest a new line just in case be ordered so I did have to return that afterwards.
I would recommend this to a friendRated 5 out of 5 stars
Samsung refrigerator delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was delivered and connected. Delivery people were in time very professional.
I would recommend this to a friendRated 5 out of 5 stars
Delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were so nice and very professional.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great crew, fast installation. Very courteous staff I really recommend them.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 1 out of 5 stars
Terrible Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales personnel excellent, delivery crew not very customer friendly or competent. Delivery took over one month because delivery men insisted they could not unpackage the refrigerator or remove it's doors and it would not fit through the home entrance. Finally after a month another crew was sent to deliver, they knew their job. Refrigerator doors were removed and it fit through the same entrance which was previously deemed too small. After so much back and forth there was a dent in the refrigerator door. Not a very good experience !!! Actual purchase date 07/19/2021 Delivery date 08/24/2021 Refrigerator works well........
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great service
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff did a great job in delivering our new refrigerator and connecting it to our water lines. The staff were very professional and courteous.
I would recommend this to a friendRated 5 out of 5 stars
Expert install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the extra to have Best Buy install. They came and brought in the new one and were very careful during the whole process.
I would recommend this to a friendRated 5 out of 5 stars
Fridge Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Marco and Louis did a great job moving, installing, and explaining the new fridge, and were very personable
I would recommend this to a friendRated 5 out of 5 stars
In and out!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers came in and set the unit where I wanted and positioned it properly, plugged it in, and got me going!!! Great experience.
I would recommend this to a friendRated 5 out of 5 stars
Delivery A Plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Techs were extremely professional and courteous. Answered all questions I had; even some I didn't have. They were great!
I would recommend this to a friendRated 3 out of 5 stars
OK refrigerator, but issues with doors closing.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is your standard refrigerator; however when you open the top freezer it slightly opens the frig door. So you have to be aware of both doors all the time. Also, no auto door close. It keeps things nice and cold, but you have to babysit it to make sure both doors are shut after use.
No, I would not recommend this to a friendRated 5 out of 5 stars
Mrs B
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.entry to my home was a tight fit, but the delivery guys worked very carefully and got everything in and set up perfectly.
I would recommend this to a friend