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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 756 Showing 15,101-15,120 of 27,392 reviews
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was helpful, punctual and fast. Made the delivery and installation a breeze — highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered product on time. The two Geek Squad members very polite, worked very efficiently, and were very respectful delivering and removing two refrigerators across my hardwood floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was prompt and courteous. They went out of their way to make everything just right. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad install was flawless. We have a tight entrance and small porch and I still can't believe they were able to get our freezer in without any bumps or dings. Great job guy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and fast. I have an older home and the water connection hookup was different then what they are used to but they had no problem hooking it up. Service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install team is the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install crew is great, they are always on time, courteous and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came exactly the time she told me and replaced the missing part in less than 5 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made in USA Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were both great, measured our outside & inside doors to make sure new frig would fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT VALUE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the results. Painless and efficient. The entire operation was completed quickly and efficiently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FAMILY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed by BestBuy. So based on that, the product is ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, prepared & great product knowledge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, great care in respecting our property during installation, fast with appropriate, knowledgeable, state of the art equipment, safe install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need a new water line

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot about the new water line. Thankfully they had a spare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    driver was awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited for a month didn't get what we wanted. Got a little gift card for the inconvenience. Only one that gave me a sincere apology was the driver.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and exceptional service. Very prompt and thorough setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were professional and quick delivering and setting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and completed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team, arrived on time, and did a great job. They seem to be knowledgeable and hooking everything up, and the icemaker and water are working just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service thank you on the time of the appointment we have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by employees, good installation, excellent treatment. In short, I recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install service. Friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men seemed to have an easy time installing it.

    I would recommend this to a friend