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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 758 Showing 15,141-15,160 of 27,392 reviews
  • Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the refrigerator, the center drawer with the different temperature zone really is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I AM SO HAPPY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that installed our fridge was so nice and super helpful with showing us quick tips and smart ideas. I am thankful to know Best Buy has such an awesome team of installers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, easy delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time, quick, friendly! Actually arrived ahead of schedule. Called before to assure it was okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth it, best customer service for appliances ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These xame with our fridge. The delivery guy installed it even though he could not hook up the water line. My husband could easily fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent from sales to delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales agent provided options, the delivery date and time allowing time to plan the day better and the delivery guys were pleasant, professional and focused

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big help

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful..I loved the way it made things so easy and flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and quick. Very polite and clean process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator installation

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed the service, it was performed property and on a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the installation provided by Best Buy,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional quick friendly service and nice staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new freezer. Our old freezer, which was 35 years old, didn't have an inside light but this one does. Very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men we’re very careful when bringing my appliance in the house. Would highly recommend. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the two times that they came to hook up my refrigerator and subsequent refrigerator replacement, there were no issues with water connection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Water line not installed after two attempts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a fridge with auto ice maker. BB could or would not complete installation of water line to auto ice maker. Had to order another part, and that couldn't be done by BB either :-/

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made delivery, installation quick and efficient once the produce became available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Best Buy guys that came out to install my refrigerator were efficient and kind. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation of my refrigerator was timely and properly completed. The geek squad was courteous and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were friendly and courteous. They hook up my fridge and cleaned up before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Made Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pros from Best Buy who installed my water line were total pros. Incredibly courteous, very knowledgeable and install took less than 15 minutes! Definitely leave this job to the experts

    I would recommend this to a friend