Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Honest Workmanship
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad to see that the installer didn't leave the old waterline kit on. I was busy and did not see him do it, but did check it after he left.
I would recommend this to a friendRated 5 out of 5 stars
Dog Lover
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that installed were great, efficent and fast. They even cleaned up any mess they made.
I would recommend this to a friendRated 5 out of 5 stars
Service With a Smile
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oscar is a nice man. He did the stuff and he did it well.
I would recommend this to a friendRated 5 out of 5 stars
Very helpful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and helpful. Cleaned up prior to leaving
I would recommend this to a friendRated 5 out of 5 stars
Samsung Refrigerator - great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this refrigerator is a great value, its keeps its temperature and has a digital readout of the temperature. its beautiful and sleek.
I would recommend this to a friendRated 5 out of 5 stars
Good Techs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work. They came in and figured out exactly why my refrigerator freezer door was not closing properly.
I would recommend this to a friendRated 4 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick setup, I had everything ready for them so all they did was connect the waterline to the fridge.
I would recommend this to a friendRated 5 out of 5 stars
Great Installation Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The men that came to install were both professional and did a great job. I was very pleased with the installation.
I would recommend this to a friendRated 5 out of 5 stars
Good to use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy always does a great job when installing for us
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator /Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent installation with existing/ No Water for my Refrigerator/ Freezer so Proud to be a customer for Bestbuy . Keep it 100%. Thank You
I would recommend this to a friend- Cons mentioned:Door alignment
Rated 1 out of 5 stars
Pay for a service and have to do it yourself.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer did not know how to hook up my Refrigerator ! I had to install the water line. The doors did not line up ! Had to have a service call. The service man showed up a week later and cranked up one level leg. After they did that the left door did not work Wright. I had to Google how to level the Refrigerator my self. After a couple of days I called Best Buy again because I have a odd taste from the water. They said to change the filter. I bought a filter and it was still there. Called lg. They said to change the water line to plastic not the kit that Best Buy said to used.
No, I would not recommend this to a friend Rated 5 out of 5 stars
refrigerator installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was done in a timely manner and the refrigerator was up and running in less than half an hour.
I would recommend this to a friendRated 4 out of 5 stars
Water
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My water line plumbing is not working properly. But had it worked I would have been ecstatic.
I would recommend this to a friendRated 5 out of 5 stars
Fast
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was quick worked very well great service thanks
I would recommend this to a friendRated 5 out of 5 stars
Excellent Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery people provided excellent customer service. They took their time and patience and showed me how to use the refrigerator. I would definitely recommend this group of individuals
I would recommend this to a friendRated 5 out of 5 stars
Great upright freezer easy to organize!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this freezer to replace my old box freezer. This freezer is upright so you can organize it and find everything easily. Love my freezer upgrade!
I would recommend this to a friendRated 5 out of 5 stars
Blue Dog
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were on time, friendly, and very efficient. It was a tight fit, but they made it happen.
I would recommend this to a friendRated 5 out of 5 stars
Delivery crew Awesome.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek delivery crew right on it. Great communication!
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super friendly and helpful installers, took their time explaining everything and was very careful
I would recommend this to a friendRated 5 out of 5 stars
Excellent services
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were nice and they did everything to fit my refrigerator inside the kitchen! I really appreciate their hard work today! Thank you.!
I would recommend this to a friend