Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27350 reviews
(27,350 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Jeffs frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The frigidaire 20.5 cu ft refrigerator is working great so far. Installers were very professional and arrived as scheduled. They did a great job getting the refrigerator ready for use. The only gripe i have with the refrigerator is that it does not have a light in the freezer. Other than that its working just fine.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Professional Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen who came out were very professional. We measured the space for the refrigerator but not the entry door. They figured out a way to get the refrigerator into the kitchen. Any other crew would have left. I would highly recommend this crew.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Whirlpool refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Whirlpool refrigerator had a problem with the first Frost building up in the freezer was not ceiling though but since I received the second one is work great I think Best Buy for all their support and help
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Best Buy Delivery Drivers Are The Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery drivers were polite, efficient, quick and wasted no time installing my refrigerator. The fridge doors had to be removed to get it through to the kitchen and it was done with care. Very professional.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two installation technicians are amazing!! They were friendly, knowledgeable and most importantly they went above and beyond with the installation of my refrigerator. Their customer service skills are excellent!! They took great care when they had to take my front door off to move the refrigerator inside and when they put it back on. Their product knowledge is fantastic as well as their installation knowledge. Best experience ever!!
I would recommend this to a friend Rated 5 out of 5 stars
Repair ice maker on our new refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charlie and his partner came and inspected our GE refrigerator . All connections were good and there was ice being made , but the dispenser motor was shot. It wasn’t getting power. He determined that it was an internal defect in the refrigerator and a new one was warranted. Charlie was great and he took care of all the details. I would use him again.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
LG - 27.2 Cu. Ft. Side-by-Side Refrigerator white
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received this item on July 29th. The delivery and installation was handled very professionally. My previous refrigerator was stainless steel. I really like this white one. The surface is easier to clean and doesn't show fingerprints, The LG works great and looks great.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Too Tall Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my Second Refrigerator Installation. The first was too wide and blocked out other nearby appliances. This one was the right width, better color for my kitchen ---- but --- alas it was an inch too tall for the space it fits in. So I hired someone to rebuild the cabinets over the refrigerator - for an additional $320.00 rather then send back AGAIN. The carpentry and painting was completed three and a half weeks after delivery. Workmen are not available when mis- calcs like this occur. But I do love the new fridge after all this travail even though it's missing an external ice dispenser. It looks very sleek in my all white custom built kitchen. I guess you can't have everything you want nowadays due to shortages of supplies nation wide.
I would recommend this to a friend - Pros mentioned:Installation speed, Overall performance
Rated 5 out of 5 stars
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were very professional. They wore masks and were in and out in a very efficient manner.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They connected everything as it should be. They knew what they were doing and did it really fast and efficiently
I would recommend this to a friend - Pros mentioned:Installation speed, Overall performance
Rated 5 out of 5 stars
Love this!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job installing the freezer and delivering it! Did it very quickly and efficiently!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent installation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were efficient, measuring spaces, planning out how they would complete the installation in our space. ( main living on the second floor and removing the old refrigerator). All told, they were here less than an hour.
I would recommend this to a friend - Pros mentioned:Water line connection
Rated 5 out of 5 stars
Great delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator delivery, setup and haul away was great. The two guys were on time, they were very careful of my floors, walls, and cabinets, they were very professional. The water line was connected and checked to make sure it didn’t leak, The new refrigerator was put in place, all the packaging and old refrigerator was taken away. They were also wearing masks, and removed their shoes.
I would recommend this to a friend - Pros mentioned:Capacity, Size
Rated 5 out of 5 stars
Fridge for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size fridge for needs. Holds a lot and only requires a small area
I would recommend this to a friend Rated 5 out of 5 stars
Great service installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service installer had me up and going in no time i was really impressed
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Frig instal
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jacob & Kyle were courteous, patient, careful and professional. As a business owner, I know full well that seldom does a job qualify as best-case-scenario and our install was no different. Those two young men worked incredibly HARD to do everything perfectly in a situation where most people would have simply given up. Hands down this was the best experience ever with an appliance installation.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Easy to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make the install process quick and protects against leaks.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Ducky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The biggest fridg we have ever had. Beautiful. The delivery crew was awesome,working til 7:30 pm to finish It is so big that it had a be taken apart to get it in the door, then reassembled. Wes is a first rate awesome delivery person.
I would recommend this to a friend - Cons mentioned:Physical damage
Rated 5 out of 5 stars
Excellent customer service and installation reps!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our guys went above and beyond to care for us. They pointed out a dent that came with our fridge and promptly called to make amends. They also went out of their way to text us with a customer service number to ensure we were made good in the situation. Super friendly and gave a thorough walkthrough of our fridge
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator installed perfect no problems ever working on one year
I would recommend this to a friend
