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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 774 Showing 15,461-15,480 of 27,392 reviews
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys installed the new freezer, loaded and hauled away the old freezer along with the packaging from the new freezer. Excellent service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good - It was very professional . Arrived on time and setup on timd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a new range installed on Feb.22nd. The team was great and install went flawless. Love my Samsung range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3rd times a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were great. Unfortunately, they had to come out 3 times before it was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time and very professional. Would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    read this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you need to send the installlers with tools.. they used mine and took some of them with them.. my allen wrenches and small wrenches... i got my plyers back..also they need to learn to take doors off .. one wheel wasnt put back on frig to adjust with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was great. It did come with a damaged shelf and they returned the entire thing without question in week

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service...................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent setup and delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by friendly and professional technician. Great service! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice maker water supply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were on time and unloaded my new fridge in under 20 minutes. They also hooked up the ice maker water supply to the fridge and it is working beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    didnt need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we didnt need our water line to be hook up to the refrig, as we needed to replace the line itself and once the line was replaced, we were good to go

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and efficient. I will definitely use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the Geek Squad do it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient installation. Very courteous and informative installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation rocks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that came and sat up my applance did an excellent job and care to ensure removal and installation went without a hitch. I would highly recommend their service installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed up on time and were very efficient with installing my new appliance. They had everything set up quickly and was done in no time flat! I highly recommend them to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The driver and assistant were really friendly and courteous. They called and delivered promptly and they did great with the water line hookup from my existing setup behind the fridge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy makes it difficult to submit a claim

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service itself is good, but I feel like it should be a much easier way to set up a repair appointment, or set up a claim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hymon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service providers did an excellent job of delivering and setting up the new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech membership gets free installation for most of the products we buy in best buy. Cheers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything as expected, the technician explained everything.

    I would recommend this to a friend