Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was great! The service was wonderful and the people installing were very knowledgeable and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very peofessional and knowledgeable and helpful. Did amazing job
I would recommend this to a friendRated 3 out of 5 stars
the installer didn't complete the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.unfortunately the refrigerator was delivered before the electician completed his work so the installation wasn't done then. I could have called them back after the electric work was done, but the installation is simple. The contractor finished it in a few minutes. Get the installation only if it comes free with purchase
I would recommend this to a friendRated 5 out of 5 stars
REFRIGERATOR INSTALL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE TECHS WHO CAME OUT AND INSTALLED THE REFRIGERATOR WERE VERY FRIENDLY AND PROFESSIONAL. I WOULD HIGHLY RECOMMEND THE SERVICE.
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent team. They were professional on time and very informative
I would recommend this to a friendRated 5 out of 5 stars
works great, no muss, no fuss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to hook up, durable quality product, clear directions, you will not be disppointed if you purchase this item.
I would recommend this to a friendRated 4 out of 5 stars
Sounds great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thinking about doing it. Have not decided on it so far. Sounds like a good idea.
I would recommend this to a friendRated 4 out of 5 stars
Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was on time and well done. Delivery people were friendly and professional.
I would recommend this to a friendRated 5 out of 5 stars
Above and beyond
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great guys! Called before they came and went the extra mile.
I would recommend this to a friendRated 5 out of 5 stars
Chillen with my new fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was done in a timely manner. The installers were extremely professional and extra cautious with my new wood floors!
I would recommend this to a friendRated 5 out of 5 stars
Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same outside dimensions as old fridge but inside is huge
I would recommend this to a friendRated 5 out of 5 stars
Delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good work from the crew! Did a great job and even set up a water line i didnt know about
I would recommend this to a friendRated 5 out of 5 stars
Freezer Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer was unpacked and rolled in place, plugged in and directions were provided.
I would recommend this to a friend- Cons mentioned:Door alignment
Rated 1 out of 5 stars
Help
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting over a year, five delivery (door replacements) and finally a replacement refrigerator but tech didn’t know anything about Viking appliances- he left plastic still on it - didn’t set inside up - and doors are still not working properly they are not even and you have to shut one door first or they hit and the refrigerator will not shut right door swings too far out and hits dishwasher bottom plate uneven and freezer not shutting properly sweating - I had called for a tech that knows what to do to fix
No, I would not recommend this to a friend Rated 5 out of 5 stars
Went very well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kenny and Taiwan did a great job. Very professional and courteous with super attention to detail. Definitely had the customer in mind.
I would recommend this to a friendRated 5 out of 5 stars
Went great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good install and the man was professional. Got water hooked up.
I would recommend this to a friendRated 5 out of 5 stars
A must
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you dont have time to hook everything, this is the way to go
I would recommend this to a friendRated 5 out of 5 stars
service was quickly completed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the hook up and refrigerator delivery was on time and courteous. Best Buy called 30 minutes prior as promised and were promptly onsite 28 minutes later.
I would recommend this to a friendRated 5 out of 5 stars
Easy Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a new Samsung top freezer refrigerator from Best Buy. The delivery was made on-time, and all went smoothly.
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and installation men were very helpful explaining all the features of refrigerator.
I would recommend this to a friend