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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 802 Showing 16,021-16,040 of 27,392 reviews
  • Rated 5 out of 5 stars

    nice and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came to my house and two of delivery guys done very well. they unboxing the item outside of house and put it in the where exactly i want to put .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well done

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good installation. They are on time and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and professional delivery/install. Came on time and installation was quick. Hooked up the water line with no leaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed quickly and cleaned up afterwards. Very professional and made sure all features were explained prior to leaving.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who installed the water supply to our new refrigerator did a great job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ice maker issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have Geek Squad come out the first time within a month of purchasing the refrigerator to fix the ice maker which was frozen shut. After a week of it being serviced I called Samsung to send someone out and they were able to fix the issue which had a national bulletin sent out. Haven’t had an issue since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs explained what would be involved. Practiced safe distance and wore mask. Installation was completed in a matter of minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Guys are the BEST! Every one of the Geeks that have come to our home have been Professional, Neat, Clean, Pleasant, and also installed the Item in a Proper fashion!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank u

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff delivery easy. Fast and so helpful thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were super fast and professional with setting up the water line and swapping out the fridges. They even moved our old fridge to our basement storage room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time arrival and quick installation with friendly attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with the installation. Delivery and set up was seamless. They called ahead of time. Well organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and the process was all flawless. They arrived earlier than expected too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Professional. No damage. Quick and easy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew exactly what to do. Glad I let them do it. It was quick and they made it look very easy. Would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation of my Whirlpool refrigerator went very smoothly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No water source

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not need this connection as we did not have a water hook up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALLERS WERE POLITE AND RESPECTED PROPERTY, GREAT COUPLE OF GUYS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time. They were professional, knowledgeable , friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier. They did a wonderful job and I would have them do it again.

    I would recommend this to a friend