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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 837 Showing 16,721-16,740 of 27,392 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this service from Best Buy several times in the past and it has always been a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about the guys who delivered and installed our fridge. They took our fridge up 3 flights of stairs and instilled very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my BestBuy installer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer - super friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and well done installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with installation of refrigerator. Technician made sure to run/purge enough water through the new system to ensure water came out clean.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 2 out of 5 stars

    not really an install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was pretty much just delivered and delivered late. they pretty much drop it off and fix the doors that were Messed up on delivery. I ran my own water Line that I had purchased because my original water line order had gotten lost.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy team - did an awesome job. 2 young men - neat and professional. Very respectful of home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service techs were on time and quickly and efficiently installed my new refrigerator after removing the old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love installation service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their service is really great how they deliver and install for you. With the product you get it’s ready to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process went very well. The technicians were very professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BSN, RN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly. The quality is really good. The value is very affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and great customer service. They were very accommodating and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very quick process, thanks to the service men. NO water hook up, just plugging it in in the right place.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were very clean and professional did a great quick job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication on planned arrival, professional installers, and quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No ice or water to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could give it no stars or one star, because the refrigerator had no ice or water hookup to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional install team. Took great care removing old unit and installing new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skillful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed our waterline confirmed the hook up with me before installing the refrigerator. He was professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys were great. Quick and very smooth. It went perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We'll be there in 15 minutes, and they were.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, on time and fast. They arrived within the window.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment, Leveling

    Rated 1 out of 5 stars

    Better use another delivery service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery men refused to switch door opening side. They did not even level the refrigerator so that doors can close easily. Bad experience.

    No, I would not recommend this to a friend