Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27393 reviews
(27,393 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great!! Made sure I had it in place and what steps to take if I wanted to move it.
I would recommend this to a friendRated 5 out of 5 stars
Great delivery team
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys punctual, friendly, very careful not to damage staircase. Adhered to all health protocols.
I would recommend this to a friendRated 2 out of 5 stars
Mediocre Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation for Best Buy is done by third-party contractors, not BB itself. Unfortunately, their biggest concern was making we knew that and that they documented that they had done the necessary (just barely) installation. They we not very respectful of the property, gave none of the instructions specified in the delivery agreement (which is ok, we know how to use a refrigerator), and did a poor job of taking the protective wrap off the doors. Sub-standard and a poor reflection on Best Buy, unfortunately.
No, I would not recommend this to a friendRated 4 out of 5 stars
Installed no prob
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked up our new fridge with no problems. Right on time, too.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy fellas did a excellent job installing my frig and very quick in getting it done.
I would recommend this to a friendRated 5 out of 5 stars
So Thankful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service! Very thankful for the installation done by Rafael and Freddy
I would recommend this to a friendRated 5 out of 5 stars
neat workers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good job very neat very professonel.did not leave a mess
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator and installation completed by professionals.
I would recommend this to a friendRated 5 out of 5 stars
Great Crew
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crew did a good job on the installation They were friendly and helped explain features
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Best Buy people for my dishwasher and refrigerator, and they are so professional and efficient.
I would recommend this to a friendRated 5 out of 5 stars
Great installation!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and fast installation! Definitely recommend!
I would recommend this to a friendRated 5 out of 5 stars
Professional Team
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice guys. Very friendly and professional. Took very little time to complete.
I would recommend this to a friendRated 5 out of 5 stars
Title
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome refrigerator and very stylish Recommended it my son and he bought one.
I would recommend this to a friendRated 5 out of 5 stars
Samsung side by side refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent install & set up of new fridge. Delivery men very careful to measure before install.
I would recommend this to a friendRated 5 out of 5 stars
Washer & Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the guys that came and assembled the units. Truly appreciated the work and advice they gave.
I would recommend this to a friendRated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service, excellent product! Highly recommended.
I would recommend this to a friendRated 5 out of 5 stars
Lynn
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice appliance, plenty of storage and room. I recommend
I would recommend this to a friendRated 2 out of 5 stars
Installation of my expensive fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could write a stellar review but unfortunately I can’t. It didn’t start off well because my fridge was late. They couldn’t locate it. The manager was exceptional and finally located the fridge. Delivery day two men came to deliver the fridge. One of the gentleman was exceptional the other was not. He wouldn’t listen to anything anyone said and was very rough with the fridge. Unfortunately my door and doorway was damaged in the process. Best Buy did make the situation right and paid for the repairs. There are definitely improvements that can be made on the service delivery side of Best Buy.
No, I would not recommend this to a friendRated 5 out of 5 stars
Good installation experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient and careful. On time and friendly.
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product overall, very knowledgeable staff, good product
I would recommend this to a friend
