Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27394 reviews
(27,394 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast friendly installers. Very conscience of not damaging anything in the house. Removed doors and handles to prevent any damage. Thank you!!!
I would recommend this to a friendRated 5 out of 5 stars
Customer service still exists
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen who hooked up the water line were polite and timely. They arrived within the timeframe and even called when they were in route.
I would recommend this to a friendRated 5 out of 5 stars
No issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great no issues. Careful with walls and floors when putting in place.
I would recommend this to a friendRated 3 out of 5 stars
Meh...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install went fine as far as it is in the house and properly hooked up, but they did drop and ding the doors. Also, they scratched my walls up pretty good. A tight fit for sure, but scratched nonetheless.
I would recommend this to a friendRated 5 out of 5 stars
the best installers!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers from Best Buy were the best. Took my back door off and put it back correctly! No scratches to my new fridge or walls. Very nice too
I would recommend this to a friendRated 5 out of 5 stars
Very professional
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was great. The install team was very helpful and professional.
I would recommend this to a friendRated 5 out of 5 stars
Very good the fridg raider
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good the fridge raider and some good choice for the Samsung thank you Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Like our new garage refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Drinks are cold. Frozen food is well maintained. Very satisfied
I would recommend this to a friendRated 5 out of 5 stars
new freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.seems to be fine. easy instructions. delivery personnel were on time
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was properly delivered. There were no mishaps and it was quick.
I would recommend this to a friendRated 5 out of 5 stars
Very courteous
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice,courteous, friendly Set up no problem Picked up the mess Cleaned and installed everything
I would recommend this to a friendRated 5 out of 5 stars
Fabulous experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales and management team were amazing. Geek Squad delivery and installation was superior.
I would recommend this to a friendRated 5 out of 5 stars
Recommend!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and highly recommend this service!
I would recommend this to a friendRated 4 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and knew exactly what they were doing, amazing work
I would recommend this to a friendRated 5 out of 5 stars
Installers
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were courteous and efficient. They did an excellent job and were polite and respectful.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery crew was wonderful. They explained what I needed to do and were very courteous.
I would recommend this to a friendRated 2 out of 5 stars
Lazy installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First attempt at installation the installer, which is a 3rd party installer hired by Best Buy, measured the entry point of the fridge and saw he had to disassemble the fridge to get it to fit. Then he says the fridge they received was an open box. Found out later that he only did that to not have to do the extra work. Best Buy shrugged it off by saying this isn’t their employee. Poor excuse! I am hiring Best Buy for the job. Best Buy is responsible for the company they hire to do the work. Second time around they installed it properly (which is why I’m giving 2 stars), but took an extra 2 weeks and had to repurchase the fridge on a separate order. Thankfully I had enough credit on my credit card to do this. My whole experience was an absolute nightmare!
No, I would not recommend this to a friendRated 5 out of 5 stars
ice maker water line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The connection was done when they delivered the refrigerator. They connected, icemaker, and existing water line. They did a great job.
I would recommend this to a friendRated 4 out of 5 stars
Adjusted refrigerator.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers worked in a very professional and efficient manner.
I would recommend this to a friendRated 5 out of 5 stars
Very professional and courteous installation staff
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding customer service and very professional personnel. Thank you and God bless!
I would recommend this to a friend