Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27394 reviews
(27,394 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything that I need was included in this package. I replaced an old refrigerator but I had not any problem to install de very new one.
I would recommend this to a friendRated 5 out of 5 stars
great experience all around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers called two days prior to confirm the time and location. They arrived exactly when planned, and were professional throughout.
I would recommend this to a friendRated 3 out of 5 stars
Hmmm so so
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First delivery guy was inconpetent, so the second guy got it done. Second guy was great, but the first guy should find a different job. Hopefully bBest Buy can sort out these hacks.
No, I would not recommend this to a friend- Cons mentioned:Leveling
Rated 1 out of 5 stars
Installers Just Want to Get In and Out!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’re not getting the Geek Squad service, but outside third parties who couldn’t care less. They don’t want to do the job that is expected for a properly installed refrigerator—e.g. leveling the fridge, lining it up with the cabinets, etc. I was given the “it’s not part of the installation” excuse. Or the best one: your floor is not level! Really?!?! Best Buy needs to have their own installers for appliances like they do televisions.
No, I would not recommend this to a friend Rated 5 out of 5 stars
These Install Folks are great!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy installation folks are always Top Notch and I will always recommend!
I would recommend this to a friendRated 5 out of 5 stars
professional installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the delivery and install professionals were courteous and meticulous in ensuring my satisfaction with the delivery and setup
I would recommend this to a friendRated 4 out of 5 stars
User friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. Very nicely designed.
I would recommend this to a friendRated 5 out of 5 stars
Nice job
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The specialist did a great job connecting to the water service I would definitely use your service again.
I would recommend this to a friendRated 5 out of 5 stars
Love It!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge. Delivery was early thank God I didn’t have to wait for hours. Ya’ll Rock!
I would recommend this to a friendRated 5 out of 5 stars
Good customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last visit for the fridge appointment went smoothly.
I would recommend this to a friendRated 5 out of 5 stars
New Refrigerator installation in garage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were professional and courteous. They explained the process and provided tips.
I would recommend this to a friendRated 4 out of 5 stars
Water supply connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend...was used for new refrigerator install.
I would recommend this to a friendRated 5 out of 5 stars
Fridge installation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys did a great job showed up on time and had everything assembled and in less than 30 minutes
I would recommend this to a friendRated 5 out of 5 stars
Recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re not familiar with installing a water supply line to the fridge, don’t mess with it! Let the professionals do it!
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick, efficient and professional. In and out within 20 minutes. No issues at all. Very happy
I would recommend this to a friendRated 4 out of 5 stars
Water connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't have to deal with that, my husband took care of it!
I would recommend this to a friendRated 5 out of 5 stars
They got it connected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer got the fridge connected to the house water. It only took a few minutes, so no complaints.
I would recommend this to a friendRated 5 out of 5 stars
Retired
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything is doing well. The guys who delivered the Refrigerator installed it for us.
I would recommend this to a friendRated 5 out of 5 stars
Great delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and courteous. On time and helpful. Thankful for this service!
I would recommend this to a friendRated 5 out of 5 stars
Working great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad we got this for just in case you never know when your going to need it
I would recommend this to a friend