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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 911 Showing 18,201-18,220 of 27,394 reviews
  • Rated 5 out of 5 stars

    Install of refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the reps you sent were very good. Professional and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Julio and his assistant were timely, friendly and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, easy and clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery gentlemen were on time fast, clean, knowledgeable and wore a mask the entire time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy, courteous, competent, on time, careful not to scratch anything

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We been working with Shawn, Alex, & Jose for the past month & a half to purchase a refrigerator. My wife has a card open & was unable to due to purchase due to bestbuy having problems on there end & not updating our address on there side. We was told by Shawn, Alex, &Jose the refrigerator will be on hold until everything was taken care of, it will be in the back for 6 months until everything get fix since it was bestbuy mistake. I went out of my way to open a card on my name to do the purchase. Today I return to the store to be told the Store manager Juan have sold it with out even giving us a call & now there nothing that can't be done for us to recieved the same item me & my wife was charged for the item twice, we are still pending refunds from bestbuy. Very Unprofessional & very bad customer service. As of right now we will be looking elsewhere for our purchase. This was a joke had us running around with a baby for a month & a half couldnt even answer our emails we sent to alex.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were ontime, and professional. excellent work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were courteous and professional. They also were on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation service! Fast and efficient! Highly Recommended!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frig hook up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this frig I gave the measurements to the sales person they said that it would fit when the doors of the frig was taken off. When the frig arrived it would not fit in the door. The delivery guys put it on the porch and said they would come back out once I took the door frame off. I ended up putting the frig into the house with the help of a family member after we took the frame off. So technically it was not hooked up by the delivery people where it belonged.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great icemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps ice level up to my use. Very quiet and efficent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very easy. They had it connected very fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great workmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing my refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Workers called in advance, very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tools for a variety of applications

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These tool are really handy to have around the house. They are well made and so functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great installation very content with Best buys services and products over all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt and efficient. Great quick job. The installers were friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is really a good service. They are really professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and move our existing fridge to a different location. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised. They were quick, efficient, polite, and put it exactly where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my refrigerator moved very fast. They were nice and were in and out within about 30 minutes.

    I would recommend this to a friend