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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 938 Showing 18,741-18,760 of 27,394 reviews
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who installed the Refrigerator were awesome. Very professional, friendly, courteous, and knowledgeable. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, courteously treatment fast and professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$!!!$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    waterline installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two delivery guys sent to deliver and install the waterline to my refrigerator conducted themselves in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD WAS VERY GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers removed old copper tubing and used the stainless steel kit. They were very professional & friendly & neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the refrigerator/freezer was done in a timely manner and on time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Kinked water line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge seems ok, but nobody showed up or called after we waited 6 hours for the delivery time and day Best Buy promised. We weren’t in a hurry, but they set the appointment. Not good. When they finally came after us spending hours on the phone trying to connect with a reliable human being, all seemed fine. Then there was no ice. After a few days trying the troubleshooting hints, we pulled the fridge out and discovered that the installers had kinked the water line so there was no water flow!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatday

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator and service was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a perfect job and did everything that was asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb, we love it. It was awesome. It was great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB came out to install our new washer, dryer and fridge. Showed up on time, installed all three within an hour. Happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous job!!! The delivery men were amazing. Had everything hooked up in a short time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was great, they had everything done correctly in a quick amount of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derek and Cam were great !!!!! Made it simple and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The removal of our current fridge and set up of the new one was quick and painless. The guys did a fine job connecting everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with the install crew once they got there...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was completed and thorough, service people was friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mizker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service with the installation, guys were super friendly came on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and installed it so fast just wished they explain how to use the dishwasher features better. In and out fast !.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job start to finish!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication from Best Buy site plus delivery team checked in and arrived as promised.

    I would recommend this to a friend