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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27245 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the Refrigerator Install to Existing or No Water (Ready To Use) service, with many noting proper installation and quick service. The size, water line connection, and capacity are also appreciated by customers. However, some customers have reported issues with door alignment, leveling, and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 27,245 reviews
  • Rated 5 out of 5 stars

    Great installers!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team on this job went above and beyond the normal installation I was expecting! They took their time to make sure that all of the appliances that was installed was checked and rechecked for any leaks and electrical issues! I would highly recommend Best Buy and their installation team for any further appliances that you may have in your household!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed feelings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people scheduling for the delivery could be more hands on and willing to physically call stores to have a more human approach to their service when issues arise. The delivery gentlemen themselves were absolutely professional and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product for the price. Very spacious

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thanks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and quick, easy, and professional intallation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful refrigerator and lots of space for all o

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working as it should be. I love my refrigerator. Also, I love dealing with Best Buy - they make sure that their customers are completely satisfied and if they are not, they make it right and do it fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Open box fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is awesome absolutely love it, although it was an open box it works great would definitely recommend to friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this refrigerator for a year now, it’s exactly what we needed, very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Addin installation to the existing waterline and removal of the old applicance to delivery are well worth it. The delivery team were prompt, professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that can are great and respectful they know their job

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were careful both with the fridge and also not to make any marks on walls, doors, or counters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went well. No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous refrigerator set up made this very easy. Ran new water line to the same with better shut off valve. No problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and easy install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick, knowledgeable and got my new refrigerator up and running great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Flawless install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was flawless. Personnel was polite and considerate. Fridge works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Installation Team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The couple that installed our refrigerator was awesome! They were professional and made sure we understood how to operate the electronics before they left. They worked together to get the refrigerator into the house and into the existing spot without a hitch! I have only very high praise for the installation service of Cody and Christin (I think I got those names right)! They were just great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Size

    Rated 4 out of 5 stars

    A needed must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. Not too bulky and connects perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and knowledge from delivery drivers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    No problem with installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of our new refrigerator went very well. The directions for preparation of the refrigerator were very helpful. We were able to have the refrigerator installed and leveled quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Fast and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy no complaints. Install was fast and uneventful what more could you want.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve maker messed up in one week and feel squad came to fix within 2 weeks

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Professional and neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people connected the waterline. No leaks. They ran it through the paces and even made sure they cleaned up after themselves

    I would recommend this to a friend