Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27394 reviews
(27,394 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and installation was super cool excellent communication and problem solve
I would recommend this to a friendRated 5 out of 5 stars
So happy with my new fridge!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did an excellent job with delivery and installation. Couldn't be happier.
I would recommend this to a friendRated 5 out of 5 stars
Easy Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The install went very smoothly and no issues with the water line. The installers were especially friendly and easy to talk to.
I would recommend this to a friendRated 5 out of 5 stars
Connection to water source
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys successfully set up the water supply to the refrigerator that we purchased.
I would recommend this to a friendRated 5 out of 5 stars
Install hook-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a nice job. We notice the water spigot on the fridge really shoots the the water out. They slowed it down for us.
I would recommend this to a friendRated 5 out of 5 stars
sher's review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time as scheduled, extremely professional & abided with all Covid19 safeguards.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator Installation
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick delivery and installation and no damage to my home while bringing in.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were extremely professional. I would Best Buy over and over again to purchase appliances.
I would recommend this to a friend- Cons mentioned:Door alignment
Rated 2 out of 5 stars
Door openned from wrong side
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The door needed to be switched to open from other side which was on work order but they made me call in for someone else to come out and do it. I would recommend them doing this but make sure they do it on delivery
I would recommend this to a friend Rated 5 out of 5 stars
On Time and Fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came earlier then expected and where in and out in no time. Definitely worth it!
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so happy with the professional personalities and and more than willing to be helpful with all questions.
I would recommend this to a friendRated 5 out of 5 stars
Washer/dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can not thank Best Buy enough for such a wonderful shopping experience.
I would recommend this to a friendRated 4 out of 5 stars
Connection great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These fit my waterline for washer and dryer perfect!
I would recommend this to a friendRated 5 out of 5 stars
Installation was great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew that came out to my home to install my new refrigerator were awesome!
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received professional and efficient home delivery and installation, awesome.
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two guys that installed the refrigerator were very professional. They were knowledgeable and respectful.
I would recommend this to a friendRated 5 out of 5 stars
Qualified
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy always sends nice people that know what they are doing.
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation professionally and pleasantly completed in a timely manner.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, the guys was working excellent.
I would recommend this to a friendRated 5 out of 5 stars
Samsung door-in-door refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refrigerator. The doors inside have endless opportunities to move them around.
I would recommend this to a friend