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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27246 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance and installation speed of the Refrigerator Install to Existing or No Water (Ready To Use). Many customers find the size and capacity suitable for their needs, and appreciate the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, concerns have been raised regarding the noise level and the absence of an ice maker, as well as reports of physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 27,246 reviews
  • Rated 5 out of 5 stars

    Sis-by-Side Refrigerator Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team made fast work in getting the refrigerator delivered & installed. They explained what we would need to before using the water or ice. They assembled all the shelving & left the area very clean!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to use my existing water line so it was super easy install. The workers installing were very knowledgeable and polite and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed well and I really appreciate the installers help.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 4 out of 5 stars

    Nice freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered the freezer were very nice and careful with the freezer which was installed in my garage. They placed it where I wanted it. However they did not level it so guess I'll be doing that.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Best team

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and able to take old refridgerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, professional workers, clean installation!

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    Door Reversal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator doors needed to be reversed, but the installers said Best Buy did not allow them the time to do this. So I had to make ANOTHER appointment to have this done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very attentive to the delivery and installation. They new exactly what to do when they delivered the refrigerator. The tech brought the tools needed to connect the water line for the ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Insetallers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and too the necessary time to make sure not to hit the walls with the removal of old fridge and bringing in the new one. They made sure everything was cleaned, explained what I should expect the next 24 hours after installation from the fridge and reviewed the app with me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 4 out of 5 stars

    quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the water line quickly and professionally .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Projob

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome employees right on time very professional. They need a raise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The fourth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well after a week of working it's doing great so far I hope it lasts a long time we needed a refrigerator after 4 refrigerators since November later of purchasing from Best Buy I hope it this one will works

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    My new Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Love the design and the inside. everything fits great

    I would recommend this to a friend
  • Cons mentioned:
    Physical damage

    Rated 5 out of 5 stars

    Damage goods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator came with outside damage and had to returned it. The guys delivering were amazing and professional. Sorry I didn't get it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Water line connection

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick. They came hook it up on the water line . Works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Overall good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was pretty quick. The techs left two minor items for me to adjust on the doors but all in all was good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    rv install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was installed and ready to use in minutes. Very impressed by the refrigerator. My husband had to do install bc the space needed an solid oak cabinet trimmed. We live in an well made rv. These gentlemen were willing to wait, but we told them to get back on the road. It could be handle by us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did an excellent job. They worked quickly and cleanly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation of water line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very fast and good We used existing water line that was almost new.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Over cautious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were nice but didn’t want to deliver fridge. First one they swore wouldn’t fit. We went back and measured and bought another smaller then our current and they said same thing. We told them to bring it in anyways. Fit fine. Was out a fridge for a week because of this.

    No, I would not recommend this to a friend