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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 977 Showing 19,521-19,540 of 27,394 reviews
  • Rated 5 out of 5 stars

    Tools

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came with the fridge and the delivery guys used it to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team that came to install the unit. Highly recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a Happy Camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service technician, Michael, from the Pensacola BestBuy store delivered and hooked up the new refrigerator. He did not need the "required" Stainless Steel Refrigerator Waterline Kit that I'd paid for so he took it back with him, stating he would make sure I was refunded for the kit. He never processed the refund. He did, however, process my $10.00 donation to St. Jude's Hospital. I am very unhappy with BestBuy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 1 out of 5 stars

    PoorDelveryService

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Local delivery service was very poor. Initial install crew did not did not level the refrigerator - said that it didn't need it. It really did need to be leveled from front to back, and second crew said basically the same thing, and finally the third crew was able to get it leveled with assistance from me. A lot of phone calls and waiting for crews to arrive - very frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent and service is good. overall quality is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Installation was a breeze. Warranty is a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEFrig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement which cooled down quickly and works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and professional gentlemen. Took care not to bang things up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! It is fringer print resistant. And I liked the installation. It was fast and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer very efficient. Answered questions. In and out in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well priced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well packaged, easy to install and great quality. Priced just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not actually use this service. We decided not to install the water line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was Quick and efficient and very friendly Andy accommodating

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and competent people. they were on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not totally familiar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to help them hook up to a plain hose.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contracter was very knowledgeable of the products and explained everything we needed to know and no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very able bodied team of installers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and super courteous installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refridgerator installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very professional, knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no installation. Guys just delivered the refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tools for the refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to have the proper tools did you get them at the best place Best Buy

    I would recommend this to a friend