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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27349 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 27,349 reviews
  • Rated 4 out of 5 stars

    Lg refrigerator twin doors bottom freezer nice siz

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lg refrigerator has good sized refrigerator freezer compartment. Twin doors refrigerator means open only one side to get some items help maintain temperature has warning bell sound if door left open Only negative do not us metal wrapped ice maker tubing to connect ice maker to water line This tubing metal wrapped gives ice a horrible chemical taste. My husband exchanged metal tubing for blue ice maker tubing ice has no bad taste Know it was tubing because 1st tasted water directly from ice maker water line filter no taste second metal ice maker tubing just connected filter chemical taste then blue tubing just connected to filter water from blue tubing zero chemical taste

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we paid for the install, everything was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this refrigerator for a year now, it’s exactly what we needed, very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, fast, and friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who installed my new fridge did a good job and fast! I also appreciated the friendly service they provided.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Fast and convenient

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendy installers. Worked fast, and no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Crew was quick and accurate in delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was quick and accurate in delivery. They navigated through my door and stairs easily. We did need a different water connection kit but it was ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were polite and helpful. I was disappointed they couldn't haul my refrigerator but I was able to get rid of it. They did remove it from the house for me. The delivery was fast and installation was smooth for the most part.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    FRIDGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge. it works great. It's the perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator Installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from the Columbia, Missouri Best Buy did a great job delivering and installing our new refrigerator. They respected our property and met our expectations. They were efficient and courteous. We couldn't ask for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I truly recommend using installation service!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing a freezer seems to be an easy thing.. which is not!! just to install the water dispenser is a problem, and the team who did it, did it really fast and without any problem. I have been using the freezer for more than 1 year withut leaks, problems, etc The know how to dissarm and arm the refrigerator doors, cabinets, etc. THANKS GUYS!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was fast but expected full installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't bother with installing a waterline/icemaker hose, I guess we had to pay the $100+ installation option just so we can get a $10 hose connected. We knew we had everything all set up and didn't need a complicated install for the ice maker so when I read the "Free Service" is for "installation and connection to existing waterline..." I selected it. I expected that they would provide the full service and install such an easy part. But had to go to a nearby home depot and do it ourselves and luckily guessed the right thread size. Still appreciate the delivery though. This is just something on best buy's part where they need to call in advance to walk us through any prep we need to do on our part and if we need to upgrade our install service for a "full service" for these unspoken situations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Samsung big fridge install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went smoothly, as I had followed the prep checklist. The guys were friendly and helpful, and worked quickly to install my new Samsung 3-door Smart Refrigerator. All went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator installation Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator installation was quick and hassle free. The removed the external doors and properly reinstalled them. The were very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and professional installation by contractors

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Overall good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was pretty quick. The techs left two minor items for me to adjust on the doors but all in all was good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bad experience with purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and work was clean and on scheduled time. It took 3 bad refrigerators to install. I ended up getting a fridge I was not planning, Fridgedaire works fine, it is OK but not my first choice. It took 70+ days to end up getting a fridge that worked

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    knew what they were doing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clearly not the first time delivering a freezer. did a great job installing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and easy install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick, knowledgeable and got my new refrigerator up and running great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and very professional installation. Service men were respectful and very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that installed my refrigerator was so professional. He had a checklist, took photos, asked me if I had any questions. The installation was done quickly and I watched him double check it. the only thing i found frustrating is that he didn't install the door shelves or drawers. I was able to do this but it was very confusing on how they went in.

    I would recommend this to a friend