Customer Ratings & Reviews

The men who installed did a great job. Going over water line. Making sure everything worked properly. They were quick and very knowledgeable. They had a tight space to work in and thankfully everything fit.

The installer was very professional. He explained everything before he did his job.

I had a broken ice maker for like 7 years. They assess the old hookup and create a new one. They assess water pressure, gave me some info about the ice and water line, and highlighted the fridge. Excellent job everything is working great.

We just recently ordered this. It is scheduled to be delivered on 1/15/2019

The crew completed the job and helped install the waterline to our fridge. Friendly and ask if I had any questions. Also informed me directions before using the ice maker.

Neat, gentle,on time, respectful organized, clean, professional

Professional and courteous installers. They were done in no time at all. Showed me how to use all of the features. This was the kind of installation that we have always had and have come to expect from Best Buy!!

Terrible Customer Service The refridgerator was ok

When the installers arrived they brought in the fride and stove range. They installed my range and when it came time to install the water line I paid for, they told me they could not do it because it was not on the work order. Plus there was parts that were missing. So i never got the water line intalled and they still charged me plus i paid for an accesory for the water line and never got credit back for neither. 100+ dollars down the drain, called and went to Best Buy and they had trouble finding the work order and giving back a refund. Wont be using these services again. Also I have proof that imstallers wrote notes of order not being completed on the work order.

I live in an old house... very old. I thought this install might be a little tricky which is why I chose not to bother with my old fridge when I moved in. But the install team made it all look easy and hassle-free when they delivered and installed my fridge. I had ice 4 hours later. :)

Installers were great. showed up on time. very professional

Bought this service for my new drisgw and am very happy with it.

The installer did an excellent job installing the new waterline. He ensured everything was ready for the refrigerator delivery. Very friendly and helpful.

Needed to switch the doors on our refrigerator to keep right door from swinging too far to the right. Techs finished the job in about 5 minutes. Great Service!

The installers were professional and efficient They replaced what I had with a more durable water line.

Technician did a great job with the waterline installation. Perfect.

I did not get my water line connected the part suggested was the wrong one. Have water kit that is useless to me. Now I have to come into town and get the right one and figure out how to connect.

Excellent service. This was the second install and the second team from a different company was great.

Great refrigerator ,very cold and extremely well designed

Fridge a lot of space love the water dispenser Ice cubes and ice crushed love it my kids love it