Customer Ratings & Reviews
Customer reviews
Rating 3.6 out of 5 stars with 1802 reviews
(1,802 customer reviews)Rating by feature
- Service3.5
Rating 3.5 out of 5 stars
- Professionalism3.7
Rating 3.7 out of 5 stars
- Expertise3.6
Rating 3.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Service above and beyond.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman that came to do the installation were timely and very professional. They were in and out in no time and who up the water line without a hitch.
I would recommend this to a friendRated 5 out of 5 stars
homeowner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very considerate and thoughtful installers. made the installation seem easy. wish all delivery and installation people were this good.
I would recommend this to a friendRated 5 out of 5 stars
Waterline install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The company that was contracted did an amazing job at installing my new waterline and told me of a potential water line issue on my cold water line. I would hire them all the time if I could.
I would recommend this to a friendRated 1 out of 5 stars
zero install waste of money, no hope of refund yet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.delivery guys weren't professional installers at all, they just moved the fridge in expecting an existing waterline to hook up to and said no my job or problem and left saying i can return the new water line they were supposed to install. No new dedicated line and my fridge's ice maker is pointless at the moment,
No, I would not recommend this to a friendRated 5 out of 5 stars
Good Purchasr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with our purchase From the sales gal named Haley to the 2 Delivery men they were knowledgeable, personable and professional. The product has met all our expectations.
I would recommend this to a friendRated 5 out of 5 stars
A job well done
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old copper line had be changes for new refrigerator. Service was great!
I would recommend this to a friendRated 5 out of 5 stars
Professional and knowledgeable
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were prompt and knowledgeable. They did a great job moving our old fridge out and installing the new one without and damage to the house or the refrigerators.
I would recommend this to a friendRated 5 out of 5 stars
No dings
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 delivery guys showed up on time. Brought into house and into position with ease. No dings on walls. Hooked up water. Removed all tape and made sure trays were all in correct places.
I would recommend this to a friendRated 5 out of 5 stars
Nice waterline
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers did a very nice job installing the waterline.
I would recommend this to a friendRated 5 out of 5 stars
Great service...felt confident!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once the scheduling was successful, the service team for all 3 visits were quick, professional and knowledgeable. We've had no issues since.
I would recommend this to a friendRated 5 out of 5 stars
Very happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was kept well informed throughout the entire process. Delivery team called to give their ETA when I was next. Installation was neat, clean and professional
I would recommend this to a friendRated 5 out of 5 stars
Great Service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 men who came to install the water line and do the hookup to the fridge, were pleasant, professional and knowledgeable in getting the job done right! Ron and Blaise, I thank you!!
I would recommend this to a friendRated 5 out of 5 stars
LG refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.gentlemen are good specialists, they connected the refrigerator to the contact and to the water in a short time and explained how to use the refrigerator
I would recommend this to a friendRated 2 out of 5 stars
I was not given correct info about ice maker insta
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new stove and refrigerator however I had to make a lot of calls to get the installation completed. I pd for the ice maker to be installed but it had to be refunded because I was misinformed at the point of purchase.
No, I would not recommend this to a friendRated 5 out of 5 stars
Best TECH EVER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the best tech ever come and install our waterline. He was very nice and accommodating. He explained things thoroughly.
I would recommend this to a friendRated 1 out of 5 stars
No one has come to hook up my water line
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I scheduled for my water line to be installed on the 16th, 20th, and 24th of April. It is now May and we still haven’t had anyone come out to install the water line so that we can have ice/water. It’s very frustrating and if I knew how to do it I would have done it myself by now. No one has even called and the last rep I spoke with says that it was marked complete on the 20th but no one has been to my house. The rep before her claimed to have escalated the issue but still nothing has been done. I’m very disappointed in Geek Squad/installation team.
No, I would not recommend this to a friendRated 5 out of 5 stars
Mr.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew did their job! The crew did their job! The crew did their job! The crew did their job!
I would recommend this to a friendRated 5 out of 5 stars
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation guys did an amazing job, even best buy hasn't deliver the water line, they used theirs to install the fridge
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent insulation for the refrigerator/freezer. They hooked up the new water line with no issues as we purchansed this product with delivery. Terrific job, no issues!
I would recommend this to a friendRated 5 out of 5 stars
Special order
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was smooth once finally csme, took longer because was special order to fit in my kitchen
I would recommend this to a friend
