Customer Ratings & Reviews

This refrigerator is more spacious. It is easy to clean. Overall, a very good buy! One thing I would have loved to have is another small drawer in the middle of the fridge.

Very friendly and helpful. Installation wasn't immediately evident, but they were able to work with me on this.

We returned this merchandise as we did not need it.

We did not need this water line connection. It was a stainless steel braided line, so the quality was good. But we did not need it.

Great service for installation of the water line in my refrigerator! Came on the last minute of my allocated time but we’re polite and professional.

It’s a bit low. I am quite tall, but regardless, it’s an excellent stove that I absolutely love.

Never got a waterline install and tried to get it taken off bill, 3x with no success!! First when it was delivered and hooked up to current line n plugged in. Then called only to get run around with 800 number. Then with installers. Which the 800 number guy could have prevented installers to come with stove to install waterline that was not needed. Then again called while stove was being hooked up to the store only be told I had to call later, saying it wasn’t closed out but installers showed me it was.

The refrigerator was installed a couple of weeks ago but the water line still has not been installed hopefully Monday.

Very friendly, efficient, and professional. They were not rushing, but they did not waste time.

The install team was on time, polite, and fast. This fridge doesn't have an ice maker like we thought so we didn't need the waterline.

Our Best Buy tech installer was the BEST! I cannot express how great the Best Buy team is.

The service provider provided good communication and showed up on time. Unfortunately, the installer required an extra $100 for this “new waterline, connected and ready to use” service because there was an existing waterline that “wasn’t up to code”. Perhaps upgrading an existing connection is more time consuming than installing a new waterline? Maybe it is, but… Disappointing as I joined Best Buy Total Tech in part to save on the installation fee.

Installers did a very nice job installing the waterline.

I was impressed with the installation crew. It was so quick. The team also shared valuable information and cleaned up everything before they left

Installation was done very professionally. I have no problem getting water & ice from fridge.

Very happy with new Whirlpool Refrigerator. Technician installed quickly and worked beautifully. Technician was very courteous and helpful.

Excellent two team delivery and set up. Careful taking out and installing new fridge also helped us with tightening dishwasher

Fast on time professional very knowledgeable and most importantly clean

Instillation was quick and clean. The delivery guys were knowledgeable and showed me how everything worked.

Installation was quick and easy and they did it the day they delivered it even though it made me schedule the install two days after delivery.