Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 1810 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.5 out of 5 stars

  • Professionalism

    Rating 3.7 out of 5 stars

  • Expertise

    Rating 3.6 out of 5 stars

66%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,810 reviews
  • Rated 5 out of 5 stars

    Tlbw

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The waterline is exactly the quality that I expected and more. Awesome choice and If I had to make the decision all over again I would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New waterline installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the quickness and quality of work during my fridge and water line installation. Very respectful and highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was delivered and installed as promised. They were polite and efficient. All trash was disposed of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional installation. They set up my new refrigerator snd disposed of the old one. Showed up on time and were masked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Hook Up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation completed on time and efficient. Very professional and cognizant of surroundings so as to not damage anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived when they said. Knowledgeable. Knew what to do and got it done. Gave me great info on what to do next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Refrigerator

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new install was great everything went well. I waited a couple of weeks and it was installed on the date that was available.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience/ Beware

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was scheduled the night before I got my fridge. Instead of the installer showing up, he called and said he couldn't install unless the fridge had already been delivered. He would come then. The fridge was delivered and installed by the guys who delivered it. They said I had been told I needed this water supply line in error, to cancel it. I tried calling no less than 10 times and was always transferred and cut-off. Finally, I was told the charge would be removed, but it was not. I finally had to call my credit card company and dispute the charge. They took it off my card. I hope I never have to call Best Buy ever again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lynnne kristiejohnson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review was a ok onei have gotten a lot of things from Best Buy’s that prices are good better then other store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service new delivery on time. Customer support help me on phone resolved issue quick and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party installers did a nice job of installing the new water line to supply the refrigerator. Removed existing plastic valve and installed new valve to accommodate the new SS water line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. Joan

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time. Pleasant and made repairs properly and promptly. Fridge works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get The Water Line Install!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did an amazing job of arriving on-time and very knowledgeable on how and where to install the water line for the new fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happyhomeowner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This young man did it all install fridge,micwave,dish wash and gas stove.Had a new kitchen in a blink of an eye.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a refrigerator I pay for the installation. The guy didn’t wanna install it the waterline with the icemakercause he didn’t wanna make a whole my home which I own.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation ice maker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Donald did an excellent job installing the line for the ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water Line for ice maker and water

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This water line is working fine at this time. Good installer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. No issues with the installation and highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MN Plumbing was great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 3rd party crew (MN Plumbing) did the job very well, and installed a neat line to my existing water supply below the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy servicemen called ahead to let us know they were on their way. Came in and installed the new water line and new ice maker. They did a great job!

    I would recommend this to a friend