Customer Ratings & Reviews

The whole process was great, and Danny's Appliance - the local company Best Buy chose to do the installation - was professional and courteous through the entire process. I was very impressed!

Excellent installation. Installed the waterline so fast I had to second guess myself if he did it. Thank you no leaks over here works great

Great product and service. Love the look and the professional installing

Ryan and his assistant were incredibly professional and efficient. Thanks so much for making the process a breeze!

Refrigerator was a very easy installation install the water line for the icemaker and just plug it in works great looks great.

The third party company that our local Best Buy used seem really unprofessional. Paid for a new line install for 170 dollars and the installers wanted another $120 to finish the job. The manager at Best Buy however was awesome and the store paid the extra to the plumbers to make it right.

Still not properly installed refrigerator started leaking water as soon as the tech properly installed the line my refrigerator leaking from the top he said he believes it’s defective

I ordered this refrigerator and paid extra for hook up, including purchasing SS line kit. The people who delivered it said they could not hook it up because there was already supposed to be a connection point behind the refrigerator. I purchased the hook up and fully expected the ice maker line to be hooked up. This was a rip off of massive proportions, plus I purchased a "kit" which was NEVER used. Sucks big time.

The gentlemen who delivered and installed my new refridgerator were the best. Very concientious and knowledgable and friendly.

Installers very respectful and knowledgeable they gave us all the info we needed to start using refrigeration

Installer as not performerd. It where hice to reimbursed

Installation went great. They did damage it but bestbuy gave me option of fixing or partial refund. Thanks!

I ordered the full install which included getting a line added... When the plumber showed up, he said it only covered hooking up the fridge to an existing line - That is a different package at a lower price.. and if I had an existing line I could do it myself. So, the plumber charged me and additional $200 in install the line (even though I paid Best Buy for this already). When I called to get a resolution - I was told 4 different times a supervisor would call me back... I'm still waiting.

This waterline was installed using the utmost care. It was as if the installer truly believed that the holiest of holy water purified from a fresh mountain snow would be traveling through it.

I purchased a new fridge and incorrectly thought that I would need to have a waterline installed in my new home. However, after ordering the fridge and the install service I realized that the line was already there so I called back to cancel the install. The agent cancelled the install but never credited me back the charge and it took 8 calls to get them to do so. Terrible customer service.

The installers were very friendly and helpful they delivered my stove, microwave and hooked up water line for fridge

Service to connect my ice maker was non existent. I waited almost for 4 hours just for these guys to come in look at it and telling me that they are going to say I cancelled the installation cause they won’t be able to do it. I told them they should write down that they were unable to do the job instead but nope they said I canceled. Unreliable service

The delivery personnel were courteous, capable and very helpful in the set up of the refrigerator.

The people that installed my new refrigerator, were fast, efficient and very professional.

They were out standing on installing our water hose to the refrigerator