Customer Ratings & Reviews
Customer reviews
Rating 3.5 out of 5 stars with 1810 reviews
(1,810 customer reviews)Rating by feature
- Service3.5
Rating 3.5 out of 5 stars
- Professionalism3.7
Rating 3.7 out of 5 stars
- Expertise3.6
Rating 3.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great installation
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super good crew that installed my refrigerator with icemaker!
I would recommend this to a friendRated 5 out of 5 stars
Excellent.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and installation team worked fast and made sure to explain everything. Very happy with the service.
I would recommend this to a friendRated 5 out of 5 stars
Helpful Personnel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery personnel were courteous, capable and very helpful in the set up of the refrigerator.
I would recommend this to a friendRated 5 out of 5 stars
...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a lot of headache with best buy systems scheduling my water line install, once it was installed it has been so nice and easy to use.
I would recommend this to a friendRated 5 out of 5 stars
Excellent refrigerator and installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator and installation by Best Buy technicians. Although we're had the unit for only a short time, we love it so far.
I would recommend this to a friendRated 5 out of 5 stars
Fixed my ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy that the work was completed. Crew was on time, courteous, explained what they did and everything works! Thanks Geek Squad!
I would recommend this to a friendRated 5 out of 5 stars
Job Well Done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More than the product, the man that did the install was wonderful.
I would recommend this to a friendRated 5 out of 5 stars
Water line install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time. Water line moved and everything installed and cleaned up. Installers very nice and polite
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend Best Buy to Install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The people that installed my new refrigerator, were fast, efficient and very professional.
I would recommend this to a friendRated 5 out of 5 stars
Clean and efficient company
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A third party service installed our refrigerator. They were clean and efficient. Also ensured all questions we had were answered.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were great very careful not to hit any furniture work being a premium geek squad member has been worth while as I buy all my appliance from Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did everything they could to install the line great work
I would recommend this to a friendRated 2 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery men scratched our new very expensive front door. They did not have any protective padding on the refrigerator. I was very disappointed.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator Installation was GREAT!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy guys did an awesome job with the installation of our refrigerator and the water line hookup. Great job guys!
I would recommend this to a friendRated 5 out of 5 stars
Great insulation
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems with insulation, they arrived on time hooked up everything and explained everything and I havent had problem since .
I would recommend this to a friendRated 5 out of 5 stars
Thank you!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing crew! I hope you all continue to contract this company. Polite, informative, knowledgeable, and professional.
I would recommend this to a friendRated 5 out of 5 stars
Quick and efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were nice, they were clean and wore masks. They installed it properly showed me how to use it and what to do. Great experience
I would recommend this to a friendRated 5 out of 5 stars
Refrig part
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess it was needed in Order for the people to install the refrigerator! It was a simple task and it seems to be working fine!
I would recommend this to a friendRated 2 out of 5 stars
Refund needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never received a new water line but was charged for one...They were here 5 min and connected my new fridge to my old water line...I deserve a refund
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the initiative to share this with us. It's always frustrating when a refund doesn't fall through. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Great work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In and out in 30 minutes! The guys came in and drilled a hole in the floor, and everything was working!
I would recommend this to a friend
