Customer Ratings & Reviews

Best Buy deliveries are always fantastic!!! They removed and put in my refrigerator very quickly and perfectly. Great job!!

The set up team for the fridge and water line were great!! WE had a small issue with the sink and the worked with us and found us a quick fix!

The Best Buy team is professional and efficient and willing to do anything they can to help you get your product installed they were

Best buy did a great job, bringing their team to come work on my refrigerator

The guys who come for the installation of the water line did a great job took them no time i am very please with there work.

The delivery and installation team worked fast and made sure to explain everything. Very happy with the service.

Installation process was great. They went above and beyond to help us and make sure everything was installed correctly and properly.

I had no existing water line to my fridge. They were able to run one quickly despite having to add a new shutoff and run the line behind a dishwasher. Quality materials and workmanship.

Arrived on time. Water line moved and everything installed and cleaned up. Installers very nice and polite

Best Buy uses two different local install companies and XPO did this install. Mark was terrific! He took great care to protect our floors and provided great information about the frig.

Never got my line put in. The people who installed my fridge said that Best Buy doesn’t do that work, turns out they were lying obviously. These people also damaged my house while moving the fridge. They do not vet these people who come into your homes. Don’t buy from here. Especially not the Augusta,GA Best Buy Called about it at least twice, gave me a case number even. Never got a call back. I will never buy another product from Best Buy again

Men were great. In and out quickly. Very professional.

The men who installed my new waterline explained to me exactly what they were going to do before hooking it up very helpful.

Very spacious. The refrigerator is one of the best

My fridge elavate my house. It's so pretty im in love.

Great to have the correct tools to use when needed for fridge. Taped them to back of machine in bag they came in so handy when needed.

Delivery and installation went very smoothly and professionally. We would recommend having the Best Buy team install you appliances.

In and out in 30 minutes! The guys came in and drilled a hole in the floor, and everything was working!

The two young men did a great job removing my old and putting in new. They wore masks and were very considerate of my wood floors and such.

We had an incredibly bad experience with Best Buy and specifically their installers. Too long of a story to share but we got the refrigerator nearly 2 months ago and still don’t have working water or ice. The installer lost the water line in the floor, badly scratched the floors, and we had to get 3 estimates for the damages ourselves in order to process the damage claim. What a joke. We will never be purchasing appliances from Best Buy again.