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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 1810 reviews

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Rating by feature

  • Service

    Rating 3.5 out of 5 stars

  • Professionalism

    Rating 3.7 out of 5 stars

  • Expertise

    Rating 3.6 out of 5 stars

66%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,810 reviews
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good crew that installed my refrigerator with icemaker!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation team worked fast and made sure to explain everything. Very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Personnel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery personnel were courteous, capable and very helpful in the set up of the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of headache with best buy systems scheduling my water line install, once it was installed it has been so nice and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator and installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator and installation by Best Buy technicians. Although we're had the unit for only a short time, we love it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy that the work was completed. Crew was on time, courteous, explained what they did and everything works! Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than the product, the man that did the install was wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water line install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Water line moved and everything installed and cleaned up. Installers very nice and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Best Buy to Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that installed my new refrigerator, were fast, efficient and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and efficient company

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A third party service installed our refrigerator. They were clean and efficient. Also ensured all questions we had were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great very careful not to hit any furniture work being a premium geek squad member has been worth while as I buy all my appliance from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything they could to install the line great work

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men scratched our new very expensive front door. They did not have any protective padding on the refrigerator. I was very disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Installation was GREAT!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guys did an awesome job with the installation of our refrigerator and the water line hookup. Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insulation

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with insulation, they arrived on time hooked up everything and explained everything and I havent had problem since .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing crew! I hope you all continue to contract this company. Polite, informative, knowledgeable, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were nice, they were clean and wore masks. They installed it properly showed me how to use it and what to do. Great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrig part

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it was needed in Order for the people to install the refrigerator! It was a simple task and it seems to be working fine!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Refund needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never received a new water line but was charged for one...They were here 5 min and connected my new fridge to my old water line...I deserve a refund

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the initiative to share this with us. It's always frustrating when a refund doesn't fall through. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out in 30 minutes! The guys came in and drilled a hole in the floor, and everything was working!

    I would recommend this to a friend