Customer Ratings & Reviews
Customer reviews
Rating 3.6 out of 5 stars with 1806 reviews
(1,806 customer reviews)Rating by feature
- Service3.5
Rating 3.5 out of 5 stars
- Professionalism3.7
Rating 3.7 out of 5 stars
- Expertise3.6
Rating 3.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Excellent refrigerator and installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator and installation by Best Buy technicians. Although we're had the unit for only a short time, we love it so far.
I would recommend this to a friendRated 5 out of 5 stars
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||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a lot of headache with best buy systems scheduling my water line install, once it was installed it has been so nice and easy to use.
I would recommend this to a friendRated 5 out of 5 stars
Fixed my ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy that the work was completed. Crew was on time, courteous, explained what they did and everything works! Thanks Geek Squad!
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator Installation was GREAT!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy guys did an awesome job with the installation of our refrigerator and the water line hookup. Great job guys!
I would recommend this to a friendRated 5 out of 5 stars
Great installation service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly and knowledgeable personnel. Answered all my questions and the installation was quick.
I would recommend this to a friendRated 5 out of 5 stars
Thank you!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing crew! I hope you all continue to contract this company. Polite, informative, knowledgeable, and professional.
I would recommend this to a friendRated 5 out of 5 stars
Clean and efficient company
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A third party service installed our refrigerator. They were clean and efficient. Also ensured all questions we had were answered.
I would recommend this to a friendRated 2 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery men scratched our new very expensive front door. They did not have any protective padding on the refrigerator. I was very disappointed.
I would recommend this to a friendRated 5 out of 5 stars
Great insulation
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems with insulation, they arrived on time hooked up everything and explained everything and I havent had problem since .
I would recommend this to a friendRated 5 out of 5 stars
Brenda
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient and professional I was surprised they came I. A regular truck But they were pleasant and did a good job
I would recommend this to a friendRated 5 out of 5 stars
Refrig part
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess it was needed in Order for the people to install the refrigerator! It was a simple task and it seems to be working fine!
I would recommend this to a friendRated 2 out of 5 stars
Refund needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never received a new water line but was charged for one...They were here 5 min and connected my new fridge to my old water line...I deserve a refund
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the initiative to share this with us. It's always frustrating when a refund doesn't fall through. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
terrible service
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.there was no waterline to install. they left the refrigerator in our garage after we told them we needed it in the kitchen. they claimed the doors were too narrow and me and my 16yr old son had to drag the refrigerator in ourselves. the delivery company never sent anyone else out to complete installation.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys took their time and did a good job. Happy with the geek squad service. 5 STARS
I would recommend this to a friendRated 5 out of 5 stars
Quick and efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were nice, they were clean and wore masks. They installed it properly showed me how to use it and what to do. Great experience
I would recommend this to a friendRated 5 out of 5 stars
Samsung fridge install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were fast and professional. Put everything back in place and explained how to use product
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our installation for our refrigerator was great service. They had there masks on the whole time very professional
I would recommend this to a friendRated 5 out of 5 stars
Great workmanship.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The employees who delivered were very quick and efficient and cleaned up everything well. Very satisfied.
I would recommend this to a friendRated 5 out of 5 stars
Very Fast Service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Men were great. In and out quickly. Very professional.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were great very careful not to hit any furniture work being a premium geek squad member has been worth while as I buy all my appliance from Best Buy.
I would recommend this to a friend