Customer Ratings & Reviews
Customer reviews
Rating 3.6 out of 5 stars with 1806 reviews
(1,806 customer reviews)Rating by feature
- Service3.5
Rating 3.5 out of 5 stars
- Professionalism3.7
Rating 3.7 out of 5 stars
- Expertise3.6
Rating 3.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
helpful to have!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great option for a new fridge! the crew hooked everything up perfectly.
I would recommend this to a friendRated 5 out of 5 stars
Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eric was great. Very professional and efficient. Good experience.
I would recommend this to a friendRated 1 out of 5 stars
Horrible tech service, never use, for appliances
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.!st: he could not find us and was rude. 2ndWhen he showed up he did not have the tools proper for what needed to be done. 3rd he said he could not do it until we pulled the appliance out ourselves. 4th he said WE need to drill a hole between the cabinet to reach the refrigerator... This tech did NOTHING for us, we had to do it ALL ourselves and I still got charged
No, I would not recommend this to a friendRated 5 out of 5 stars
GO TO BEST BUY NOW!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were on time, very professional and product knowledgable about how all the fuctions work.
I would recommend this to a friendRated 5 out of 5 stars
Getting the job done right!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, efficient, and perfect performance of the item installed
I would recommend this to a friendRated 5 out of 5 stars
Great Job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the guys from Sycamore Plumbing did a great job with installation and going over the new appliances with us. Would definitely recommend them!
I would recommend this to a friendRated 1 out of 5 stars
Don’t waste your time.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a waste of my time. The installers came to my home and within minutes I was told they wouldn’t be able to install my refrigerator where I wanted it without having to pay extra money and having my kitchen cabinets damaged. There was not even a authoritative offered. I ended up having to call another contractor to complete the install.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with installing, guys did a good job snd cleaned up after themselves
I would recommend this to a friendRated 5 out of 5 stars
Fridge delivery and install
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and quality product! We love the fridge and the dual ice maker!
I would recommend this to a friendRated 1 out of 5 stars
Worst ever set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst ever. They brought in refrigerator, didnt level , ran water line for icemaker to sink area , did not tap into water supply stated they were not given parts to hook up. Just told me after he drew diagram that i could go to hardware store to purchase what was needed. I ended up having to hire a plumber to come out and hook up. So very frustrated with delivery.
I would recommend this to a friendRated 5 out of 5 stars
Great install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great install. Knowledgeable and great attitudes. Explained and answered all my questions. No issues so far.
I would recommend this to a friendRated 5 out of 5 stars
Great guys
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice guys that can by to i stall the fridege It was done in no time
I would recommend this to a friendRated 5 out of 5 stars
Unknown
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a excellent job installing the water line. Thank you guys. Fast and efficient
I would recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could give it zero. Guys came and said they don’t install new waterlines, call a plumber. Confused called customer asking why I paid 125 extra. They apologized and scheduled a redo a month later. Guys never showed. Contacted a third time. Supposed to be here next week. Who actually knows. Don’t bother with this service.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
installaltion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was very efficient. The crew were very professional and knew what they were doing.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered refrigerator and hooked up water line and explained it to me
I would recommend this to a friendRated 1 out of 5 stars
Adios Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrible. In fact, shredded my Best Buy card, opening a BBB claim and contacting Fisher Paykel directly. Don’t sell something you don’t know how to install. That’s a pretty basic business concept
No, I would not recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed quickly & got everything working great. Told me everything I needed to know as a new owner.
I would recommend this to a friendRated 5 out of 5 stars
Didn't install my refrigerator how can get a refun
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't perform the installation how can I get my refund of a $174.00 + part's,
I would recommend this to a friendRated 5 out of 5 stars
Phenomenal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service, quick (and thorough) installation. Highly recommend!
I would recommend this to a friend