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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 1806 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.5 out of 5 stars

  • Professionalism

    Rating 3.7 out of 5 stars

  • Expertise

    Rating 3.6 out of 5 stars

67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,806 reviews
  • Rated 5 out of 5 stars

    Water Source

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ice maker water source is efficient, and very beneficial when entertaining.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A pricy service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got the install. Ended up having it installed by another provider because the company that delivered it didn't unhook the old one or remove it. Canceled it but they still keep calling me to reschedule.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new refrigerator works perfectly and they did a great job removing the old one and installing the new one and its water supply

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did not show up for the first appointment. Then, they showed up for the second appointment and said they couldn't do it for the water installation

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LLCGLC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and install as promised. No problems, very nice delivery and install servicemen!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge itself is fine. Delivery was a mess and they didnt want to get it in the house. Then for the water line they knew it was a mobile home and said there wouldnt be an issue. Then when they got there they said the sink was too far from the fridge (only 6feet) Did not make any sense

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional & got done fairly quick. Good thing I didn’t let my fiancé try & figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service and courteous staff. Speedy service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers knew what they were doing. It was quick smooth and safe. I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, professional, courteous, friendly, knowledgeable. I can't imagine how it could have gone any better :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water lines are needed for water com action. Item As described

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    water and ice installment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    both workers were helpful on time and even waited fir me for 10 minutes since i arrived

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Team!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery team did a great job! Arrived on time, called before, and took all safety precautions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All we expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit into our space beautifully. It is working great with very good water pressure from dispenser. Black stainless is the way to go, stays cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neil did a great job. He was very professional and friendly. Double checked his own work for leaks when finished and the ice maker works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer, great service. Consciencous worker...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth process.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As mentioned in another review, we had installation of both the gas dryer and fridge the same day. The technician was very knowledgable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation process

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator installation was smooth and the installers were meticulous with all setup details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want to tackle this project myself, glad I had the expert service install this line.

    I would recommend this to a friend