Customer Ratings & Reviews
Customer reviews
Rating 3.6 out of 5 stars with 1806 reviews
(1,806 customer reviews)Rating by feature
- Service3.5
Rating 3.5 out of 5 stars
- Professionalism3.7
Rating 3.7 out of 5 stars
- Expertise3.6
Rating 3.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great Service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the guys hooked up my waterline seamlessly. Within a day my ice & water were up & running. Great service!
I would recommend this to a friendRated 1 out of 5 stars
Installation team damaged my floors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new hardwood floors in the kitchen were destroyed by the installation team. The property damage claim has taken a awhile just to begin and still no solution for the damage that has been done. A 10 thousand dollar project is going to cost me even more money to repair .
No, I would not recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is amazing, I absolutely love it , I will be ordering more appliances from you guys !!!
I would recommend this to a friendRated 5 out of 5 stars
Good Job.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a good job. I really appreciate them. Finished the work in no time and made us happy.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that came to install my new fridge and run a new water line were great. They did an excellent job with delivery and installation.
I would recommend this to a friendRated 5 out of 5 stars
The Family HUB
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The did a amazing job installing my new Family Hub Fridge and no problems occurred which is amazing!
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service agent was fast and polite . Job was done within a half hour . Scheduling was done promptly!
I would recommend this to a friendRated 1 out of 5 stars
Waste of money and time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing was installed. Best Buy is a joke. I will never do business again. The workers came and never installed anything nor removed my old appliance which I paid for. This is the worst treatment I've ever experienced.
No, I would not recommend this to a friendRated 5 out of 5 stars
Waterline for Icemaker
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water line was run quickly with no complications. Has work perfectly of 6 months now.
I would recommend this to a friendRated 5 out of 5 stars
Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took awhile for the install. Its was a great inconvenience.
I would recommend this to a friendRated 5 out of 5 stars
Great work gentleman
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job! Professional and courteous throughout. Wore their PPE and practiced social distancing.
I would recommend this to a friendRated 1 out of 5 stars
Horrible experience, never again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two fought the entire time as the young kid asked questions to understand and the older tech was annoyed with him and derogatory with his responses. Wasn't done correctly. I never got a follow up call or I would have given Best Buy the opportunity to fix the issue. Was also expensive. I expected sooooo much more from the same company that has geek squad. In the future I will use thumbtack dot com or Angie's list which I still need to do to get the ice/water working on my fridge.
No, I would not recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was great. They did a wonderful job. I would recommend them to my friends and family.
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were awesome! Very professional and efficient. We’re in-n-out quickly. Would recommend their services!
I would recommend this to a friendRated 5 out of 5 stars
Smooth
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and installation went smoothly. They were done whithin 15 minutes.
I would recommend this to a friendRated 1 out of 5 stars
Very Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i have waited for 7 weeks now to get the fridge installed. The first group brought out the new fridge and dented and scratched it. I requested a replacement rather than the 100.00 gift card. They have been out 3 additional times and they are unable to install for various reasons that are just a lack of effort on there part. 3 Saturdays taken up entirely for this install
No, I would not recommend this to a friendRated 5 out of 5 stars
Great job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and installation of my icemaker was done very professionally i greatly appreciate it.
I would recommend this to a friendRated 5 out of 5 stars
Fridge install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were prompt, professional and quick. The took extra caution not to damage the brand new house.
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It great service came look but the refrigerator did not fit in but service i was they were on time
I would recommend this to a friendRated 5 out of 5 stars
Easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy, called before they arrived. The plumbers were very friendly and efficient.
I would recommend this to a friend
