Customer Ratings & Reviews

Sorry this process did not happen. The Fridge was delivered and the guys left. NO water line install. In fact they didn't even leave the water line kit. Very poor service. And on top of that we now have to wait until August 17th for a tech to come out and do the job that should have already been done.

They provide a great install for all products I have purchased

Good size and holds a lot. Really like the stainless steel exterior for cleaning.

Your sub contractors are not INSTALLERS, they are delivery folks, all they know is to plug in the appliance. In the instructions it called out for a 20 foot waterline. They brought a 6 footer which is not long enough to go around the next cabinet. UTTERLY disappointed. My wife and I ended up doing it ourselves.

Works as expected. Came packaged well have had no issues.

Worst service ever!!!!! "0" Stars (not even one, but the system required it to do the review). The status says that the service was completed but nobody came to do the installation. I called to request an explanation, and after 1 hour and 15 minutes on the phone, the call failed and nobody called me back until now, 3 days later.

We thought we needed installation, and when removing the fridge we had the ice maker wiring we needed. Everything was great!

They moved the old refrigerator out and installed the new line and refrigerator really quick. Explained the basics before they left.

The installers were great! Worked hard and were Professional.

Awesome job. Cannot believe one guy moved and installed that huge Fridge!

These guys were pros! I am satisfied with the water line install.

Excellent service! Technicians were great….make sure you get a long enough connection

Best Buy really disappointed me. My order was placed end of January I originally had a service appt for Feb16th. Come to find out my appt was never scheduled. I was on the phone with them (geek squad) for a wk. A manager never returned my calls, as all the technicians said they would! I ended up having to wait until March 16th for my fridge and dishwasher to be connected.

Purchased my refrigerator back in May and since then they never came to install the water line!!! They never called me to let me know they were not coming until I called them!!! Missed a day at work cause of them!!!! Bad communication,and the service person NEVER ANSWERED AND NEVER REPLIED TO MY TEXTS!!!

Excellent job the new machine! No mess and no damage, in and out in 30 minutes. Great job!

The two guys that came to install the water line for my ice maker fridge were fantastic! They were on time and very nice

Crew did an amazing job arriving on-time. Would recommend this to a friend.

Excellent installation. No hazel, no well you didn’t pay for this. In out, slam bang thank you mam.

Great product definitely will continue shopping with Best Buy

This product made water lie instillation a breeze.