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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 1810 reviews

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Rating by feature

  • Service

    Rating 3.5 out of 5 stars

  • Professionalism

    Rating 3.7 out of 5 stars

  • Expertise

    Rating 3.6 out of 5 stars

66%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,810 reviews
  • Rated 5 out of 5 stars

    M

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They couldn’t fix because the house remodeled but they were nice they returned a refund

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and called ahead

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price can't complain at all good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and well done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my refrigerator was done really well and in such a short period of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Part needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this extra item for installation. I guess it’s good lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and professional the entire time with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installers did great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were put on the spot to install last minute for me and they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did quick work of installing this fridge makes buying something with installation easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from best buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Best Buy wouldn’t buy my appliances From anywhere wlse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Servi e

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. So glad I didn't attempt to install everything myself. Very convenient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappoint

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer arrived and first stated he couldn’t get up our hill to the house. My husband brought up in our truck. He then looked at the waterline he was to install and said he couldn’t do it too long ( I explained the distance at the store when I purchased the service). We ended up having a local plumber do the job

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good on time and was concerned about presentation of hookup so kitchen looked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with David Lee in the appliance department who helped me with the water line and overall purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very helpful and knowledgeable. I was very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREATEST BUY EVER!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the greatest buy that i have made in years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crew does a great job with install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF your getting delivery - make sure they install it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, friendly supper fast service, I recommend to use this service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor scheduling service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New water line installation - had to pay for the pipe even though it should of been covered buying this service and worse of all got rescheduled twice and made me wait almost a month but the people who installed were nice and professional,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen toys

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchen application are amazing the new update is amazing and so user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water line installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy install and very professional. I would ise this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out were awesome. I also had a small leak in the waterline and they fixed it at no extra charge.

    I would recommend this to a friend