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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 1802 reviews

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Rating by feature

  • Service

    Rating 3.5 out of 5 stars

  • Professionalism

    Rating 3.7 out of 5 stars

  • Expertise

    Rating 3.6 out of 5 stars

67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,802 reviews
  • Rated 5 out of 5 stars

    Kitchen toys

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchen application are amazing the new update is amazing and so user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water line install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service call went fairly quickly and the servicemen were friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy elite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance would recommend very affordable easy install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have written this one months ago. The crew was on time, explained everything clearly, worked efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT INSTALL. TECH VERY PROFFESIONAL. GREAT JOB. EXCELLENT PRODUCT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Servi e

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. So glad I didn't attempt to install everything myself. Very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installers did great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were put on the spot to install last minute for me and they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good on time and was concerned about presentation of hookup so kitchen looked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People that installed it were polite, knowledgeable and clean. Very impressive

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fridge not use to it own potential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Bought a 2000 dollar fridge but the third party came and looked at it and refuses to install water sources. Called customer service and they say third party can definitely do it but the party refuse to do it. Had a unless fridge for about 2 weeks. They didn't refer me to anyone else just left me hanging. Worst experience ever

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did quick work of installing this fridge makes buying something with installation easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were very professional and answered all the questions i had. I was very pleased on the work that was done

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told one price, paid for it, and then they sold my install to a 3rd party that charged me another $130 to do what I already paid for. Only reason I had Best Buy install the water line for the Refridgerator I bought at Best Buy, was I thought all was going to be done one day buy Best Buy employees. 3rd party installer now at my house with my 18 year old daughter. I do not like this, and the double charge is crazy. Never using Best Buy for anything again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 32 in TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for price. Very easy to setup. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and easy. Installers were knowledgeable and created a new waterline path to line up with the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great parts to help put product together would definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, installation went well for the mist part

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installers great experience hands down made it so smooth.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Want my money back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 different people have come to my house and both said they couldn't get the water line to my new fridge because of where it is in the kitchen??? Either way, I have waited on hold for longer 20 minutes today and can't get anyone on the phone to issue a refund for work that was never done. Please fix the money or get someone to put the water line

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Connect water line to ice maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were pleasant and completed the in a few minutes.

    I would recommend this to a friend