Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 1802 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.5 out of 5 stars

  • Professionalism

    Rating 3.7 out of 5 stars

  • Expertise

    Rating 3.6 out of 5 stars

67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,802 reviews
  • Rated 5 out of 5 stars

    Glad I paid for this service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plumbers were quick and efficient. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved those technicians

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert, full of initiative, careful, kind. Geeks rule

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy and all features explained very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very professional job. They removed all paper and plastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service went extra miles to help we fridge. Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no issues installing the water line. They were quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent setvice.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service. Hook-up was seemless and the technician was top notch. Kudos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great installation team. They were careful and treating my home with respect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Valerie Warren

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told y'all's i needed new filter light is flashing! Set appt and then they told me I'd have to hire someone to do it! Why the heck did y'all set the appt if you didn't do filters! Totally ticked off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HIRE SOMEONE ELSE.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT SUER WHY IT SAYS SERVICE COMPLETED. THEY NEVER INSTALLES THE WATER LINE FOR THE ICE MACHINE. THEY SAID THEY WOULD RETURN THE NEXT DAY AND NEVER DID. CALLED Best Buy. THEY RESCHEDUELD IT FOR THIS WEDNESDAY AND ITS THURSDAY AND STILL NO WATER LINE HAS BEEN CONNECTED NOR HAS ANYPNE REACHED TO ME.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good service. I was mostly impressed with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think i would like it as much as i do. But so far its working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product delivery and installation done well. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a job installing the cord. They didn't put a valve on because I already had one on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Refrigerator install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professionaly handled. Very courteous and accommodating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was excellent great job. I do recommend the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick- efficient and neat. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reliable and respectful professionals. Nothing to worry about, one more thing off the to-do list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy team installed refrigerator quickly. They arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knew what they were doing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a wonderful job in a timely manner! Checked everything and gave us some hints!

    I would recommend this to a friend