Customer Ratings & Reviews
Customer reviews
Rating 3.6 out of 5 stars with 1802 reviews
(1,802 customer reviews)Rating by feature
- Service3.5
Rating 3.5 out of 5 stars
- Professionalism3.7
Rating 3.7 out of 5 stars
- Expertise3.6
Rating 3.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly and clean did not leave any mess and got the job done quickly highly recommend any service from Best Buy
I would recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was horrible, I had to pay in cash for the water pipe and they did not put it right. The water was coming out from the bottom. Then I called geek squad and told me that they could not do anything since it is an outside contractor who installed the refrigerator. Horrible horrible horrible. Now the ice maker keeps getting stuck
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments do not go as expected and communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Refrigerator Installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy team did a good job of installation on our new refrigerator.
I would recommend this to a friendRated 5 out of 5 stars
Waterline install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent professional and friendly service. Cleaned up after work done. Bravo
I would recommend this to a friendRated 1 out of 5 stars
Refrigerator held hostage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was scheduled to happen December 7th. Was notified on December 7th that it could not be delivered until February 3rd 2022. Best buy guy said it was in the back with our name on it he’ll try to get it delivered; give em 24 hours to hear something back …. That was a week ago, still nothing
No, I would not recommend this to a friendRated 5 out of 5 stars
We love our Ice Maker in the Samsung Fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Ice Make in the Samsung refrigerator works great! It is digital and so easy to use; with NO dripping!
I would recommend this to a friendRated 5 out of 5 stars
No ice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes getting ice conveniently simple, was easy to install
I would recommend this to a friendRated 5 out of 5 stars
Homeowner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is reallu nice to have a product that protects my investments
I would recommend this to a friendRated 5 out of 5 stars
Installers were great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys are professional and were in and out very quickly
No, I would not recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were very professional and knowledgeable. Cleaned up after they were done . The were fantastic!
I would recommend this to a friendRated 5 out of 5 stars
thank you
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very professional....easy install and not a mess was made
I would recommend this to a friendRated 5 out of 5 stars
Good product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the product I purchased. No issues with this product.
I would recommend this to a friendRated 5 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these guys were amazing- nice, neat, and ready to meet the challenge of doing this installation through my tile floor
I would recommend this to a friendRated 1 out of 5 stars
Installer sent by best buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to call 3 times because they kept sending the same crew. And each crew said they didn’t know how to do it. So disappointing. My contractor finally just got a plumber to do it.
No, I would not recommend this to a friendRated 5 out of 5 stars
It was a Perfect fit!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a refrigerator that was on the smaller size and this one fit perfectly!
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went smoothly, the refrigerator was hooked up in no time. Installers were helpful and friendly
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purifies water and ice tastes like i bought it in a bag. Great and necessary part for the new refrigerator
I would recommend this to a friendRated 5 out of 5 stars
Geek squad install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a great job, highly recommend them to install your water line.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick, safe and accurate installation. Plumbing and installation of ice maker
I would recommend this to a friendRated 5 out of 5 stars
freezer waterline
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my refrigerator came with waterline ......................................
I would recommend this to a friend