Customer Ratings & Reviews
Customer reviews
Rating 3.6 out of 5 stars with 1806 reviews
(1,806 customer reviews)Rating by feature
- Service3.5
Rating 3.5 out of 5 stars
- Professionalism3.7
Rating 3.7 out of 5 stars
- Expertise3.6
Rating 3.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Refrigerator Installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy team did a good job of installation on our new refrigerator.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were very professional and knowledgeable. Cleaned up after they were done . The were fantastic!
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went smoothly, the refrigerator was hooked up in no time. Installers were helpful and friendly
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purifies water and ice tastes like i bought it in a bag. Great and necessary part for the new refrigerator
I would recommend this to a friendRated 5 out of 5 stars
great support
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we feel there is excellent support from Best Buy thank you
I would recommend this to a friendRated 5 out of 5 stars
Quality Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gentleman that arrived were very fast and efficient
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install did a great job no problem with install..
I would recommend this to a friendRated 1 out of 5 stars
horrendous SERVICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water line never got installed. I got a new fridge and nothing got done. I had an appointment for a seperate installation date and they cancelled it without every checking if it should be cancelled with the customer. Terrible service and incredibly dissatisfied. I ended up doing the work myself.
No, I would not recommend this to a friendRated 5 out of 5 stars
Homeowner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is reallu nice to have a product that protects my investments
I would recommend this to a friendRated 5 out of 5 stars
great install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great customer service and know how!! very efficient
I would recommend this to a friendRated 1 out of 5 stars
Horrible experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a horrible experience. Purchased the installation on 2/12, installation was scheduled for 2/18 and still waiting for a tech to call me. Horrible Horrible customer service that’s so laxed and always getting back to me. I need a refund and confirmation of installation date.
No, I would not recommend this to a friendRated 5 out of 5 stars
It was a Perfect fit!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a refrigerator that was on the smaller size and this one fit perfectly!
I would recommend this to a friendRated 5 out of 5 stars
No ice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes getting ice conveniently simple, was easy to install
I would recommend this to a friendRated 1 out of 5 stars
Refrigerator held hostage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was scheduled to happen December 7th. Was notified on December 7th that it could not be delivered until February 3rd 2022. Best buy guy said it was in the back with our name on it he’ll try to get it delivered; give em 24 hours to hear something back …. That was a week ago, still nothing
No, I would not recommend this to a friendRated 5 out of 5 stars
The best service ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow!!! they are so knowledgeable Because of the service I plan to request the service again in the near future.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a great job, highly recommend them to install your water line.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick, safe and accurate installation. Plumbing and installation of ice maker
I would recommend this to a friendRated 5 out of 5 stars
Good product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the product I purchased. No issues with this product.
I would recommend this to a friendRated 5 out of 5 stars
freezer waterline
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my refrigerator came with waterline ......................................
I would recommend this to a friendRated 5 out of 5 stars
Polite gentleman
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer of the water line was very nice and explained what he was doing.
I would recommend this to a friend