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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 1810 reviews

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Rating by feature

  • Service

    Rating 3.5 out of 5 stars

  • Professionalism

    Rating 3.7 out of 5 stars

  • Expertise

    Rating 3.6 out of 5 stars

66%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,810 reviews
  • Rated 1 out of 5 stars

    HORRIBLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ON THREE ATTEMPTS HE DELIVERY INSTALLERS HAD KNOW IDEA WHAT TO DO...COLDNT SPEAK MUCH ENGLISH AND DIDNT TAKE ANYTHING....THEY REFUSED TO TAKE ANYTHING.=

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was professional and efficient. Good Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know what I’m reviewing but I’m sure it was good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Still waiting on my refund

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy was like I didnt bring my drill, the store will refund you. never got a refund and no water line hook up. its been 2 weeks no word from best buy either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and ice maker. First time with this kind of item and extremely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great very professional very fast and cleaned up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service, show up on time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, show up on time, with phone called to confirm appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seemless

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instilation was fast and seemless. I recommend having the Elite Plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job setting up and installing the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very satisfied. Would purchase from Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient Professional installation of water line and Fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great hose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldn't ask for a better waterline as the water moves threw the line with ease.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Valerie Warren

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told y'all's i needed new filter light is flashing! Set appt and then they told me I'd have to hire someone to do it! Why the heck did y'all set the appt if you didn't do filters! Totally ticked off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waiting for refund for services not performed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was charge for an installation that was not performed. Was promised a refund on the installation and materials To date I have not received the promised refund For services not performed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Service review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service got cancelled but they were available to assist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great helpful tools make the installation process much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ice maker in the door in a refrigerator. So I'm looking forward to using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job! Would use them again to install.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I guess I have no ice maker now even though I paid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator not capable to hook up water line Installation guy not able to make it happen It took several days for him to come just to survey the issue

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Advanced Refrigerator/ Freezer Installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation in reasonable amount of time.

    I would recommend this to a friend