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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 1802 reviews

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Rating by feature

  • Service

    Rating 3.5 out of 5 stars

  • Professionalism

    Rating 3.7 out of 5 stars

  • Expertise

    Rating 3.6 out of 5 stars

67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,802 reviews
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nicely installed refrigerator line fits perfect behind the fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new water line

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we needed a new water line set up for a unit in our new garage, great tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator hook up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to connect water line an refrigerator/freezer working great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waiting for refund for services not performed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was charge for an installation that was not performed. Was promised a refund on the installation and materials To date I have not received the promised refund For services not performed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one that was delivered was damaged and the people that delivered it marked up my new cabinets very badly the second one that they brought by a different company were very professional and did a good job but they did not have to hook it up being that the 1 st guys did that so I'm not sure how to rate this one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Service review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service got cancelled but they were available to assist

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I guess I have no ice maker now even though I paid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator not capable to hook up water line Installation guy not able to make it happen It took several days for him to come just to survey the issue

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient Professional installation of water line and Fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very satisfied. Would purchase from Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job! Would use them again to install.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No water hook up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never installed. There is no water line hook up. There needed to be an existing water line to the fridge. The nearest water is a bathroom sink through a wall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a new purchase. So far everything seems perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advanced Refrigerator/ Freezer Installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation in reasonable amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service, show up on time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, show up on time, with phone called to confirm appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered and installed my appliances were knowledgeable and professional. Highly recommend..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great very professional very fast and cleaned up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seemless

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instilation was fast and seemless. I recommend having the Elite Plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great helpful tools make the installation process much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job setting up and installing the refrigerator.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fridge service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service guy came out and didn’t hook up my water line. He told me to call a Plummer and now I paid for the water line and service and I have nothing to show for it

    No, I would not recommend this to a friend