Customer Ratings & Reviews
Customer reviews
Rating 3.6 out of 5 stars with 1806 reviews
(1,806 customer reviews)Rating by feature
- Service3.5
Rating 3.5 out of 5 stars
- Professionalism3.7
Rating 3.7 out of 5 stars
- Expertise3.6
Rating 3.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Ice machine works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came on time as promised, neat and professional attitude, cleaned up after himself and neat job.
I would recommend this to a friendRated 1 out of 5 stars
No water hook up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never installed. There is no water line hook up. There needed to be an existing water line to the fridge. The nearest water is a bathroom sink through a wall.
No, I would not recommend this to a friendRated 1 out of 5 stars
I do Not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was leaking from the bottom. Time constantly resetting. Not completely compatible with iPhone. You do not get instructions on how to use it or link to other devices. Would not recommend wasn’t even properly installed wouldn’t make ice
No, I would not recommend this to a friendRated 5 out of 5 stars
Installation
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did excellent job on installation. Very professional.
I would recommend this to a friendRated 1 out of 5 stars
Best Buy- Contractor issues. Not my fault!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water line was not installed. Contractors declined to go into crawl space to run line. Best Buy did not ask about how the line was going to be run, but took the money for work. Now i will have the hassel to get a refund and seek a plumber to do what Best Buy promised.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very poor service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its been a year and i still dont have a ice maker because of best buy but they still want me to pay for something i dont have CRAZY RIGHT. IN this past year i have stop at the store and called corporate still nothing!!!
No, I would not recommend this to a friendRated 5 out of 5 stars
great technician!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came when supposed to. Called when on his way. Got the job done correctly and quickly.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They had the old appliances out and the new stuff Putin under a hour.
I would recommend this to a friendRated 1 out of 5 stars
Fridge service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service guy came out and didn’t hook up my water line. He told me to call a Plummer and now I paid for the water line and service and I have nothing to show for it
No, I would not recommend this to a friendRated 5 out of 5 stars
Great!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quick and efficient. Happy with the service that was given.
I would recommend this to a friendRated 5 out of 5 stars
Did the job right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went well and tenants are happy they have an ice maker water dispensing refrigerator
I would recommend this to a friendRated 5 out of 5 stars
Nice installation for my refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice installation for my refrigerator and no damaged!
I would recommend this to a friendRated 2 out of 5 stars
Not your best team.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was inexperienced. One newbie, one with a little experience..........
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for reaching out about this. I'm sorry to hear about how this appointment went. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Refrigerator/Freezer Installation with New Waterli
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator/Freezer Installation for Waterline was great.
I would recommend this to a friendRated 5 out of 5 stars
Enjoy your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast and easy looked so clean and very smooth
I would recommend this to a friendRated 5 out of 5 stars
convenient shut off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy installers were quick and efficient and explained what they were doing and why.
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was done correctly and a profesional came to the house to do the job
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought my 2nd Samsung refrigerator & love it!
I would recommend this to a friendRated 5 out of 5 stars
Ice maker install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a wonder and fast job. I recommend them to anyone.
I would recommend this to a friendRated 5 out of 5 stars
Easy Breezy!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it easier to have Best Buy do it. It was cheap enough
I would recommend this to a friend