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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 1802 reviews

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Rating by feature

  • Service

    Rating 3.5 out of 5 stars

  • Professionalism

    Rating 3.7 out of 5 stars

  • Expertise

    Rating 3.6 out of 5 stars

67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,802 reviews
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys made a tough Job look so easy. And they got it done so quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a phenomenal job connecting my water line.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Install fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid separately for the installation, of the water line, there was disinterest on the part of the technicians to help with the installation, which they did not do, and they did not refund my money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Setup

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad that a pro was able to calibrate and configure everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No mess!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came, they installed, no hubby to nag and I am thrilled. It's a happy ending !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the water line to my new refrigerator very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install a water line for my new refrigerator Thanks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldnt have anything installed again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they came yo hook the refrigerator up they actually cut through my water line so water started spraying everywhere. They offered me a refund back of the installation fee but have yet to see it and this happened 5/17/22

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Work Done

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team was on time and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time efficient and quick thank you

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is garbage, the third party installer came and said she isn’t allowed to drill holes on the drywall! The idea was to hook up a water line from the washer water line trough the pantry wall, to the fridge. A whole 4 feet! The installer said he’s not allow to cut though drywall. What the service fee pay for?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an excellent job. The water is cold and clean. There are no leaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowlegable, polite, very quick, explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians work efficiently and hook up the new fridge within half an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expertly installed along with ice maker water supply for new LG Refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice maker works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to our last icemaker this is a golden chariot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast instal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and did everything within the hour! Very fast and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no problems

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It went as expected for this type of install, good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refrigerator delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst delivery service and technicians ever. No communication from sales to delivery team. Not professional about. I even witnessed an argument between sales guy and delivery team while on site

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers were knowledgable patient and efficient

    I would recommend this to a friend