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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 1802 reviews

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Rating by feature

  • Service

    Rating 3.5 out of 5 stars

  • Professionalism

    Rating 3.7 out of 5 stars

  • Expertise

    Rating 3.6 out of 5 stars

67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,802 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product excellent price easy to read instructions easy to install

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not get this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will install a staddle valve which leads to leaks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I didn't like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did like mickey mouse job on my water line i didn't like it at all .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disaster #2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made to live a nightmare with this installation- West of the Worst-

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charged with service not performed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was made, but no installation, but was charged for it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's install I like it sims like good product it working

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no one came, I waited all afternoon for phone call. no call

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not fully hooked up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought when I ordered the water line hook up they were going to hook everything up so I could start using it right away. They didn't. I was told I need a cold water shut off valve. Needless to say I still can't use it. I wish they would have said something when I purchased it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Experience at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont understand why the client needs to be the victim when Orlando center does not know what the store promises. Delivered the next day only to be called and told it was two weeks, then tried to deliver the second time with additional units. Driver does not speak english or understand, called me 12 x times in 10 minutes and went ballistic because his supervisor sent him. Countless calls and email from the clueless, me having three vistis to the store only to be told it was someone else. Cannot work this way. Need focused communication and no finger pointing. I understand problems happen but telling me someone else is not cool

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Having no problems A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They added a waterline to my home and you can't tell it's there and my fridge is working perfect ice maker working fine and making plenty of ice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guy was fantastic. Got it done fast and correct, explained everything in detail. He answered all my questions. Couldn't ask for better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. They handled everything in a quick manner and even cleaned up after themselves when they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very nice installed quickly and we're very knowledgeable on product answered any questions I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job installing and explaining refrigerator features. Very professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was super easy by the technician, and was done professionally with minimal mess.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was a process that took way longer than expected with 3 men walking in and out of my home. I was supposed to have a stainless steel water kit line fridge installed. Instead, - small plastic hose was installed for my waterline. Nothing like the tube I actually paid for. The techs left without saying anything, and I wasn't asked to sign anything.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    needed cutoff valve on first floor for ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed water cut off valve on first floor. Previous cut off was in the basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went great. The people were great. Lets make america great again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice maker works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker works great and installation happened add promised with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Clearly knowledgeable about the process.

    I would recommend this to a friend