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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1006 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are positive about the Vortex Plus 10 Quart Air Fryer Oven's ease of use, cooking performance, and size. Many appreciate the rotisserie and the large capacity, finding the rotating basket to be a helpful feature. However, customers are negative about the appliance's noise level and the perceived low quality of the door. Some also reported an unpleasant odor during initial use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,006 reviews
  • Rated 3 out of 5 stars

    Airfryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first airfryer I bought. I ended up taking it back, only because I cook alot from scratch and it just didn't work for me. Better used for premade food.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insta Pot Air Fryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wanted the air fryer with the baskets. They said they are better.

    I would recommend this to a friend
    • Brand response from Instant Brands Support
      Posted .

      Hello $Tweety. Thank you for your feedback.

  • Rated 3 out of 5 stars

    Project Manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I push the buttons to operate any function it takes time to respond, the soft touch isn’t that good, meanwhile the fan sound is high .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 2 out of 5 stars

    Not up to par

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airfry basket is extremely flimsy and hard to open while hit. The smell of burnt plastic could be smelled with every use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Door quality

    Rated 1 out of 5 stars

    Very disappointed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to return this item. It is so hard to open the door. When I got it open it rattles. Called for help, connected online to AI….very frustrating. I gave up.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Door broken from day 1

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want to love this Ari fryer but the door won't "close" properly unless there is something holding the door up like a credit card under the door. Which is stupid but the thing works great and my store didn't have any in stock and I couldn't return without re ordering and I didn't want to give up ym Air fryer so I delt with it...

    I would recommend this to a friend
    • Brand response from Instant Brands Support
      Posted .

      Hi Jeremy. ​​​​​​​We are sorry to hear that it is not functioning as intended. We would be happy to help if you want to contact our Customer Care team. We can do some troubleshooting or see if warranty coverage may be needed. If you are interested, please contact us via the Instant Home website.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this thing use it for almost everything. Makes making dinner so much easier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best air fryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a fan of it. I should of gotten the regular one. I don't like the way it cooks. I haven't tried the fry basket but I have cooked a few things and I'm just not impressed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool product. Does the airfry ing really easily and cooks easy now

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but too loud

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but alert sounds are so ungodly loud and ear piercing. Would be nice to turn it down 8,000db.... Would recommend a quieter air fryer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Air fryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Air fryer because my older one was 2 years old. To be honest the oldest one was better. The older one used to chicken better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly Functional Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this air fryer based on price as well as reviews and functionality. The product worked great for the first 2 cooks. However, after only 2 uses the control panel is flaky and only functions 1/2 the time. Additionally, the temperature settings seems to switch from Fahrenheit to Celsius with no reason and there is no way to change it back that I can find in the manual and difficult to get customer support. The final thing I have found is that the temperature settings are limited to around 400 degrees Fahrenheit maximum.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a decent little air fryer.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ehhhh. It’s ok It does what it’s supposed to, and it does it adequately. It’s hard to clean, and that’s the biggest concern.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wont purchase another 2 level airfryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cooks good but it doesnt cook well for two level cooking..the lower level will need more cooking time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    the rotisserie does not work right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an air fryer it is great. Howervr the rotisserie does not work right. It does not turn completely around every time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Instant Vortex Plus Air Fryer 10 Quart

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiance' loves this product and uses it often. Purchased on Black Friday and great deal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not even a year

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, kind of glad it broke. Bought the unit, in august 2020. Used it alot but it started have longer and longer cook times. Cleaned it regulary. Then it just stopped. Mid cook. The unit just turned off. And won't power back on. The outlet was checked the unit was allowed to cool down, nothing. Its my own fault for not registering the product when i bought it. To utilize the manufacturer warranty, But not even a year and its trash now.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the biggest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the biggest air fryer or the best but it gets the job done. I would recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    this thing is garbage

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have submitted 2 tickets now to the company to try to get this swapped out or repaired its been over a week with no response the machine started swapping between Celsius and Fahrenheit randomly while beeping all thru the cooking cycle now which i could live with if it would cook food however now it keeps moving the temp from max 400 to 83 without anyone touching it just keeps scrolling back and forth

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great small air fryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit for the price. I would recommend it for use by one or two people.

    I would recommend this to a friend