Customer Ratings & Reviews
- Model:
- 140-3000-01
- |
- SKU:
- 6367858
Customer reviews
Rating 4.5 out of 5 stars with 1006 reviews
(1,006 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Vortex Plus 10 Quart Air Fryer Oven's ease of use, cooking performance, and size. Many appreciate the rotisserie and the large capacity, finding the rotating basket to be a helpful feature. However, customers are negative about the appliance's noise level and the perceived low quality of the door. Some also reported an unpleasant odor during initial use.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not a durable product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rotisserie feature stopped working after 7 months.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first was was defective and I got a replacement and that one was defective and got a third one and it was defective and I gave up truing to get one that worked correctly.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
Air fryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned back to Best Buy did not like it unusual loud
No, I would not recommend this to a friend Rated 1 out of 5 stars
Save your money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased less than a yr ago & the digital display is already going out & sometimes the light inside randomly gets stuck on or the buttons don't light up when I open/close to the door to start it. Would not recommend.
No, I would not recommend this to a friendBrand response from Instant Brands Support
Posted .We're sorry to hear that, Britt. We'd be happy to lend a hand if you want to contact our Customer Care team. We can do some troubleshooting or see if warranty coverage is needed. If you're interested, please contact us via the Instant Home website.
Rated 1 out of 5 stars
Poor build
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touch panel was defective. Most options did not respond. Small weight for chicken when using the rotisserie on can use Up to 4lb chickens
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing sucks the buttons don't work half the time and when they do you have push them multiple times
No, I would not recommend this to a friendBrand response from Instant Brands Support
Posted .We are sorry to hear that it is not functioning as intended. We would be happy to help if you want to contact our Customer Care team. We can do some troubleshooting or see if warranty coverage may be needed. If you are interested, please contact us via the Instant Home website.
Rated 2 out of 5 stars
Crap
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap. Only cooks small chicken and sucks at cooking fries.
No, I would not recommend this to a friendRated 2 out of 5 stars
iT OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fAILED AFTER 1 YR GLAD I HAD THE WARRENTY BUY THE 2 YR WARRENTY YOULL NEED IT
I would recommend this to a friendRated 5 out of 5 stars
The perfect gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a gift for my son. He loves how good food turns out.
I would recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
Poor quality air fryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too much noice when they are cooking Don’t buy this air fryer
No, I would not recommend this to a friend Rated 1 out of 5 stars
Bad experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1. The box was not sealed with tape. 2.There was no user guide or warranty card with the item, I down loaded the user guide from the internet. 3. Found the key pad not responsive, i,e some button would not work, 4. There in no receipt for the purchase. to calm a warranty return. I feel that this was a repackaged item
No, I would not recommend this to a friendRated 1 out of 5 stars
Buyer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item delivered was damaged When my son returned it. Best Buy replaced it, but was told the protection plan cost had risen since purchase. This was a gift and I’m not pleased it was damaged and then was asked to pay more for plan. I believe the Air Fryer is a good product and I would buy again probably not from Best Buy!
I would recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased December 22 2021 and unit quit working November 8 2022. Only used occasionally and was very well taken care of and used as directed.
No, I would not recommend this to a friendBrand response from Instant Brands Support
Posted .We're sorry to hear that your Vortex is not functioning as intended. We'd be happy to lend a hand if you want to contact our Customer Care team. We can do some troubleshooting or see if warranty coverage is needed. If you're interested, please contact us via the Instant Home website.
Rated 1 out of 5 stars
Busy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad controls, nice design and energy efficient.
No, I would not recommend this to a friendBrand response from Instant Brands Support
Posted .We're sorry to hear that. We'd be happy to lend a hand if you want to contact our Customer Care team. We can do some troubleshooting or see if warranty coverage is needed. If you're interested, please contact us via the Instant Home website.
Rated 2 out of 5 stars
Just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY uneven cooking! The top row cooks faster than the second row
No, I would not recommend this to a friendRated 2 out of 5 stars
Not as good as a deep frier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried the unit multiple times on various foods. Not close to the deep frier
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth buying broke within 2 months with light use. Local best buy was no help with warranty.
No, I would not recommend this to a friendBrand response from Instant Brands Support
Posted .We're sorry to hear that. We'd be happy to lend a hand if you want to contact our Customer Care team. We can do some troubleshooting or see if warranty coverage is needed. If you're interested, please contact us via the Instant Home website.
Rated 1 out of 5 stars
LCD Screen doesn't work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LCD screen doesn't work and cannot be viewed. I USE air fryers outside, due to the heat off the unit, but you cannot see the LCD screen. The light is too dim.
No, I would not recommend this to a friendBrand response from Instant Brands Support
Posted .Hi LaneK. We are sorry to hear that it is not functioning as intended. We would be happy to help if you want to contact our Customer Care team. We can do some troubleshooting or see if warranty coverage may be needed. If you are interested, please contact us via the Instant Home website.
Rated 1 out of 5 stars
Arrived DOA
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product arrived DOA, had to repack and return to the manufacturer. Was actually happy it was broken as it was much larger and bulkier than I expected
No, I would not recommend this to a friendRated 1 out of 5 stars
Probably Got a Defective Unit
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to return this unit since the smoke was leaking out of the unit. It was also making knocking sound.
No, I would not recommend this to a friend